PROGRAM OFFICER 1

PROGRAM OFFICER 1

Salary

$54,434.16 - $80,053.92 Annually

Location

Carson City

Job Type

Full-Time

Job Number

2026-04209

Department

GOVERNORS OFC OF FINANCE - SPECIAL APPROPRIATIONS

Opening Date

10/07/2026

Closing Date

10/14/2026 11:59 PM Pacific

FLSA

Non-Exempt

Bargaining Unit

D

Salary Grade

31

Full Physical Address of Position (City, State, Zip)

Carson City, NV 89706

• Description
• Benefits
• Questions
• THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*

Job Summary

This position falls under the Governors Finance Office within the CORE.NV ERP project team in Carson City, NV. The Program Officer is primarily tasked with providing first tier help desk support for HR applications to include effective communication; problem solving; researching and troubleshooting issues reported by customers; routing customer calls appropriately; and accommodating the needs of the customer. This position supports most state agencies and the public. Program Officers administer a program or major component of a program by planning, coordinating, and managing services and activities in accordance with legal and regulatory requirements as permitted by program regulations and guidelines. Additional duties include assisting with functional acceptance testing of application upgrades and fixes as well as assessing software in the test environment prior to release in the production environment. Testing requires understanding workflows within the system to ensure that functionality still works after implementing updates. They communicate any downtime due to system enhancements, scheduled maintenance, or technical issues promptly and in coordination with management.

Program Officers administer a program or major component of a program by planning, coordinating and managing services and activities in accordance with legal and regulatory requirements and established program performance standards and objectives. Incumbents recommend and implement changes to work plans, program performance standards and objectives for providing services, and eligibility requirements as permitted by program regulations and guidelines; and may train, supervise, and evaluate the performance of subordinate staff and/or a staff consisting of several students, volunteers and/or contract staff.

Essential Qualifications

Bachelors degree from an accredited college or university in business or public administration, or other discipline related to the program assignment; OR graduation from high school or equivalent education and two years of para-professional program support experience equivalent to an Administrative Assistant III in Nevada State service which required the application of State and/or federal laws, policy and procedures; reviewing documents prepared by others for program compliance determinations; or preparing reports which summarize financial and statistical information; OR an equivalent combination of education and experience as described above.

Additional Position Requirements

• HR Help Desk experience is required
• System testing experience is required.

Job Duties

Recommend, interpret, implement and disseminate regulations, policies and procedures related to program operations; and review amendments to applicable laws and regulations and incoming policy or procedural information for interpretation and distribution.

Research, develop, recommend and implement long term plans to enhance and maximize services provided; evaluate the success of the program and adapt to changes in funding, eligibility requirements and production/processing elements of the program.

Provide specialized information and services and serve as the technical expert regarding the assigned program services, activities and requirements; provide information, either verbally or in writing, to other State and federal agencies, management, department staff, program participants and the general public to ensure understanding and compliance; explain and apply laws, regulations, policies and procedures, and resolve high-level customer service issues and complaints; may develop and conduct presentations before State and federal agencies, management, program participants and/or other stakeholders as required.

Monitor program activities through on-site visits and/or the review of reports and records to ensure compliance with federal and/or State laws; evaluate and recommend changes to provider eligibility, client needs, vendor requirements, or identify client abuse or fraud; identify and project demographic and economic trends; conduct studies related to assigned program area; evaluate information and prepare reports requiring a thorough analysis of data and make recommendations on a course of action or problem resolution.

Conduct training and/or provide technical assistance for program participants and/or staff; write, revise and/or recommend the implementation of procedural manuals or program documentation; conduct ongoing clientele needs assessment and program evaluation by collecting and analyzing data.

Oversee the collection, maintenance and organization of required program records and documentation; prepare and ensure distribution of statistical, financial and narrative reports and summaries; and prepare information for management concerning program activities in order to make budget requests, identify problem areas, recommend solutions or facilitate policy decisions.

May supervise professional, technical or administrative staff to include performance evaluations, work performance standards, scheduling, work assignment and review, training and discipline.

Perform related duties as assigned.

Under limited supervision, incumbents perform the duties described in the series concept either statewide or within a formally established region/district. Incumbents recommend and implement changes to work plans, program performance standards and objectives for providing services, and eligibility requirements as permitted by program regulations and guidelines; and may train, supervise, and evaluate the performance of subordinate staff and/or a staff consisting of several students, volunteers and/or contract staff.

Knowledge, Skills, and Abilities

Working knowledge of: methods and practices used in developing and presenting information; English grammar, spelling and punctuation sufficient to compose reports and business correspondence; basic mathematical computation.

Ability to: analyze and interpret policies, regulations and technical materials; compose clear, grammatically correct and concise written communications such as responses to inquiries, narrative reports and instructional materials and other written materials; contribute effectively to accomplish team or work unit goals, objectives and activities; effectively interact and communicate with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds; independently analyze and resolve problems and determine appropriate action and implement solutions; communicate verbally to explain decisions, services, or programs or resolve problems through negotiation; establish and maintain effective working relationships with those contacted in the course of work assignments; contribute ideas and assist management in the development of short and long range goals and objectives; develop and implement program components and services; supervise assigned staff.

Skill in: operation of a personal computer to effectively input, retrieve and manipulate data.

Recruiter Information: Clark Mandichak; ClarkMandichak@admin.nv.gov

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

Please send direct Inquiries or correspondence to the recruiter listed on this announcement.

Benefits include:

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees' Benefits Program (PEBP).

• Vacation: Accrual of three weeks of annual leave each year.

• Sick Leave: Accrual of three weeks of sick leave each year.

• Holidays: 12 paid holidays per year.

• Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication.

• Deferred Compensation: The State offers a voluntary Deferred Compensation Program.

• No Nevada state income tax.

• Public Service Loan Forgiveness: Eligible due to public sector employment.

• Longevity Payments Eligibility: Employees who have received a performance rating of "standard" or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF).

• State Holidays The holiday schedule for State employees is established by the Legislature.

The following are legal holidays:

January 1.............................................. New Years Day

Third Monday in January.................. Martin Luther King, Jr.s Birthday

Third Monday in February................ Washington's Birthday

Last Monday in May........................... Memorial Day

June 19................................................ Juneteenth Day

July 4.................................................... Independence Day

First Monday in September.............. Labor Day

Last Friday in October....................... Nevada Day

November 11........................................ Veterans Day

Fourth Thursday in November........ Thanksgiving Day

Friday following the Fourth Thursday in November...................... Family Day

December 25........................................ Christmas Day

When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255

01

For my application to be considered, it must be complete, accurate, and truthful, including: Employment Information • Employment dates are accurate, with end dates for any past positions. • My current employer is included. • Contract work lists the contracting company as the employer. • Each position held at the same employer is listed separately with correct dates. Application Requirements • All required documents are attached (resume, transcripts, veteran documentation (if applicable) and any applicable licensure or certification) • I have not listed "see resume" or "refer to application" in any section. I understand that not completing the application as directed, unanswered questions, incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process.

• Yes
• No (NOTE: By answering no, I understand that my application may be disqualified from consideration.)

02

A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Can you meet this requirement?

• Yes
• No

03

This position requires up to 25% of travel. Can you meet this requirement?

• Yes
• No

04

Do you have any of the following?

• Bachelor's degree from an accredited college or university in business or public administration, or other discipline related to the program assignment.
• Graduation from high school or equivalent education and two years of para-professional program support experience equivalent to an Administrative Assistant 3 in Nevada State service which required the application of State and/or federal laws, policy and procedures; reviewing documents prepared by others for program compliance determinations; or preparing reports which summarize financial and statistical information
• An equivalent combination of education and experience as described above.
• None of the above.

05

Which of the following best describes your highest level of completed education? This must match the education section of your profile.

• High School Diploma or G.E.D. equivalent.
• High School Diploma or G.E.D. equivalent and have completed some college credits.
• Associate's Degree.
• Bachelor's Degree.
• Master's Degree or higher.
• None of the above

06

For each degree you have earned or are currently pursuing, list the degree type, area of study, and the total number of units or credits completed (if the degree is still in progress). If you do not have any degrees, enter N/A.

07

How many years of program support experience do you possess? Your answer will be compared to the work history information on your application to determine if you meet minimum qualifications.

• I do not possess this experience
• Less than 1 year
• More than 1 year to less than 2 years
• More than 2 years to less than 4 years
• More than 4 years to less than 6 years

08

Describe your program support experience. For each position where you gained this experience, please use the following format: 1. Employer Name 2. Job Title 3. Dates of Employment 4. Detail of Experience. If you do not possess this experience, please enter N/A. Note: The work experience section of your application must include all relevant job duties. The positions listed below will be compared to the work experience section and will be utilized to evaluate qualifications.

09

HR Help Desk experience is required. How many years of HR Help Desk experience do you possess? Your answer will be compared to the work history information on your application to determine if you meet minimum qualifications.

• I do not possess this experience
• Less than 1 year
• More than 1 year to less than 2 years
• More than 2 years to less than 4 years
• More than 4 years to less than 6 years

10

Describe your HR Help Desk experience. For each position where you gained this experience, please use the following format: 1. Employer Name 2. Job Title 3. Dates of Employment 4. Detail of Experience. If you do not possess this experience, please enter N/A. Note: The work experience section of your application must include all relevant job duties. The positions listed below will be compared to the work experience section and will be utilized to evaluate qualifications.

11

System testing experience is required. How many years of system testing experience do you possess? Your answer will be compared to the work history information on your application to determine if you meet minimum qualifications.

• I do not possess this experience
• Less than 1 year
• More than 1 year to less than 2 years
• More than 2 years to less than 4 years
• More than 4 years to less than 6 years

12

Describe your System testing experience. For each position where you gained this experience, please use the following format: 1. Employer Name 2. Job Title 3. Dates of Employment 4. Detail of Experience. If you do not possess this experience, please enter N/A. Note: The work experience section of your application must include all relevant job duties. The positions listed below will be compared to the work experience section and will be utilized to evaluate qualifications.

Required Question

Employer State of Nevada (NV)

Address See Above for Agency Information

See Above for Posting Location, Nevada, 89701

Website https://nvjobs.nv.gov