Program Registrar - (Administrative Support Technician II) - Community Resources & Services

Howard County

Ellicott City, MD

JOB DETAILS
SALARY
$41,670–$80,190 Per Year
SKILLS
Accounting, Administrative Skills, Bookkeeping, Calendar Management, Communication Skills, Compensation and Benefits, Computer Skills, Concrete, Data Entry, Data Recovery, Database Administration, Depth Perception, Document Management, Emergency Management, Facilities and Maintenance, Fax Machines, File Maintenance, Food Services, Government, Human Resources, Interpersonal Skills, Mail Processing, Mathematics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Operational Support, Order Supplies, Organizational Skills, Physical Demands, Prepare Correspondence, Presentation/Verbal Skills, Registrar, Reporting Skills, Request for Information (RFI), Sales, Spreadsheets, Sustainability, Team Player, Technical Support, Telephone Skills, Writing Skills
LOCATION
Ellicott City, MD
POSTED
30+ days ago

Program Registrar - (Administrative Support Technician II) - Community Resources & Services

Salary: $41,670.00 - $80,190.00 Annually Location: Ellicott City, MD Job Type: Full Time Job Number: 26-00162 Department: Community Resources and Services Division Citizen Services - Center Opening Date: 02/09/2026 Closing Date: 2/23/2026 11:59 PM Eastern

Position Summary/Class Description

Howard County: Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community. Howard County Government: Howard County Government is a leader in innovation, sustainability, and consistently ranked as one of the best places to live and work in the country. In 2025, Howard County Government received a record-breaking 83 Achievement Awards from the National Association of Counties (NACo) - the highest number of annual NACo awards achieved in the history of the State of Maryland, and the highest number of awards out of any county in the State of Maryland which received a collective 136 awards. NACo is the leading organization representing county-level government operations. These awards recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policymaking.

What Were Looking For

We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations. What youll like most about working at Howard County Government: We are committed to workplace excellence in every area of County government. We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged! We offer competitive compensation and great benefits including medical, retirement, and wellness programs. As a member of the Howard County Government team, youll be helping drive our culture and directly impact what makes us an amazing place to work.

Position Summary

Oversees all functions of the reception desk operations and provides principal administrative support for a 50+ Center. Supports overall operations of the 50+ Center with member support, food service and facility maintenance. Serves as a team member for all aspects of the Center.

Salary Hiring Range

$20.03 - $21.92 $41,670 - $45,590

Class Description

Performs technical level administrative support work under general supervision from an administrative or technical superior. Work typically involves performing skilled clerical, and secretarial work, such as data entry and document management, file maintenance of secure and confidential records, and public contact and service. Work may also include accounting clerical tasks such as bookkeeping, keeping of financial and other important records preparing vouchers for payment; documenting and depositing cash receipts; and controlling, recording and storing data. Work at this level may also include independent responsibility for a routine clerical process.

Essential Duties and Responsibilities

Include the following. Other related duties may be assigned.

  • Responsible for administrative duties and front desk functions which include:
  • Greets and directs customers, provides information, registers and collects payments for programs, sells memberships and bus tickets, answers phones, makes appropriate referrals, and assists staff and visitors as needed.
  • Reconciles daily receipts and performs close out.
  • Provides support for the 50+ Center, including data entry and updating and maintaining databases, files and other systems.
  • Responds to written and verbal requests for information from the public, guests, staff and outside agencies.
  • Keeps up to date on center programs and services and promotes them with center participants.
  • Overall administrative duties such as mail distribution, supply orders, photocopying, faxing and filing, keeping calendars and scheduling appointments.
  • Accurately learns and performs all essential duties and functions including with the highest standards of customer standards.
  • Prepares routine correspondence and mails correspondence.
  • Adheres to programs, department and county policies and procedures.
  • Operates software to produce various reports, memoranda, notes and etc.
  • Enters data electronically to store appropriate data for later retrieval.
  • Orders supplies and keeps an inventory of supplies on hand.
  • Work as a team member on selected projects.
  • Works and cooperates with coworkers and supervisors at all levels and attends meetings and trainings as directed by supervisor.
  • May require work some evening and weekends.
  • Participate in activities related to Emergency Management as requested, including work outside normal business hours.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Minimum Required Education/Experience

High School Diploma or GED and three (3) years related experience or equivalent combination of education and experience.

Preferred Education, Knowledge, Skills, and Abilities

Associates degree or equivalent from a two-year college or technical school. Cash handling experience. Receptionist experience. Experience in working in a senior center or its equivalent. Strong interpersonal skills, excellent oral and written communication skills and the ability to work well with an ethnically diverse older adult population. Strong computer proficiency especially with Microsoft Office (Word, Excel, PowerPoint), database management and spreadsheet applications necessary. Proficiency in virtual platforms and use of technology for human services delivery.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk and hear. The employee frequently is required to use hands to touch, handle or feel. The employee is occasionally required to stand or walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and the ability to adjust focus. The work environment characteristic described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is often busy.

Language Skills, Mathematical Skills, and Reasoning Ability

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtract, multiply or divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and draw and interpret bar graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Additional Information

To apply: You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history. No paper applications will be accepted. Selected candidates may be subject to drug screening, background screening, and reference checks. At time of application, please submit a copy of any college degree, coursework, licenses, or certifications that you have referenced on your application. Applicants who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/). Howard County Government is not sponsoring employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Howard County is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The County prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Office of Human Resources directly at HiringPreference@howardcountymd.gov. Requests for accommodations should not be attached to the application.

Benefits

The following is a summary of the benefits available to Howard County employees who hold full-time benefit-eligible positions. Employees in positions covered by a bargaining agreement should consult their union contract for other specific benefits. Additional details are also available in the Employee Manual and in summary plan descriptions which are available in the Office of Human Resources or at https://www.howardcountymd.gov/human-resources/benefit-plans.

  • Flexible Benefits Plan: Under the Countys flexible benefits plan called CountyFlex, employees may elect to enroll in medical insurance plans, dental insurance plans, optional life insurance, dependent life insurance, and healthcare and dependent care flexible spending accounts. Employee contributions to these benefits are made on a pre-tax basis. Information concerning enrollment options, plan rates and a benefits comparison chart are available in the Office of Human Resources.
  • Group Term Life Insurance: Employees receive a group term life insurance benefit equal to 2 times their annual salary at no cost. Accidental death and dismemberment coverage is included. The County pays the entire cost for this benefit. Employees may purchase additional coverage under the CountyFlex benefits plan.
  • Paid Leave Benefits: Annual and Disability Leaves are accrued over 24 pay periods each year. Personal leave is credited on January 1st each year. Use of Annual, Disability and/or Personal Leave requires supervisory approval.
  • Annual Leave: During the first 5 years of employment, employees accrue the equivalent of 13 days per year. From years 6 through 10, the accrual is the equivalent of 16 days per year. From years 11

About the Company

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Howard County