Program Services Coordinator 1

About the Position

Lane County Youth Services is accepting applications for a Program Coordinator 1 to develop, coordinate, and evaluate Youth Services programs; serve as the primary Oregon Health Authority Assistor for the division; support community partnerships and division training, support fee-for-service and clinical billing for Oregon Health Authority and other revenue sources for the division.

This position supports division work and partnerships mandated by the Federal Consolidation Appropriations Act (FCAA) for reentry services for youth, division workflows for pretrial and adjudicated youth, compliance with program guidelines, standards, and training, coordinates fee-for-service billing through Oregon Health Authority, promotes positive public relations and public education for division programs, and monitors legislation impacting the division.

As a Program Services Coordinator 1 you will work collaboratively, perform specialized administrative work involving research, program development, implementation, and evaluation; provide OHA Assistor services to youth in detention, and support clinical revenue workflows and public relations. Your duties may include, but are not limited to the following:

• Develops, produces and promotes the utilization of a comprehensive program plan.
• Conduct CJIS queries to support detention and juvenile department operations.
• Enroll justice-involved youth in Oregon Health Plan and Medicaid services as an Oregon Health Authority assistor.
• Research and compiles information on needs, services, service delivery and priorities; develops program plans and implementation procedures; coordinates the implementation of the program plans through other agencies, both public and private.
• Establishes and maintains liaison with public and private agencies related to the program; integrates department-administered services, contract agencies and the outside programs into a comprehensive system.
• Administers contracts with outside agencies; monitors service compliance for both those provided in-house and through contract; reviews service fee schedules and reimbursement procedures; interprets and clarifies guidelines and performance standards.
• Provides technical assistance and expert advice in program areas to related to division training and advisory councils, commissions and agencies, both private and public.
• Develops a plan for the utilization of financial and other resources in order to develop a comprehensive and efficient system.
• Attends and participates in meetings and conferences; promotes positive public relations and public education for program.
• Develops and monitors legislation having an impact on program; prepares policy statements.
• Prepares required reports relating to program for department administration, program managers and others

The Program Services Coordinator 1 position works under the general supervision of the Clinical Programs Supervisor, who assigns work, establishes goals, and reviews results for effectiveness through the analysis of performance, reports, and conferences.

About the Division

The Youth Services Division operates 24-hours a day, 7-days a week, and has approximately 65 full-time staff, six program units, and is located in three different buildings on the John Serbu Youth Campus in Eugene, Oregon. The division is comprised of the following units:

• Administration: Division planning and management, data, grants administration, information systems, and administrative support.
• Juvenile Department: Screening, assessment, diversion, and probation services.
• Detention:10-bed secure intake unit, 16-bed secure stabilization unit, and 16-bed behavioral-focused unit serving youth ages 12-19, including youth being held on adult criminal charges, and health services (medical, dental, mental health, and psychiatric) for youth.
• Clinical Services: Clinical outpatient, closed-custody crisis and stabilization support, psychiatric and MAT support, and youth and family skills support.
• Martin Luther King (MLK) Education Center: A collaboration between the division and Lane Education Service District (Lane ESD). Services provided include alternative school for high-risk, adjudicated, community youth; education for youth in Detention and Phoenix Treatment; horticulture and culinary arts vocational programs; and community service and restitution crews for youth.
• Nutrition Services: Provides approximately 30,000 meals and snacks per year to youth housed in Detention and youth in school and on vocational crews at and through the MLK Education Center.

*Lane County employees may be eligible for student loan repayment: 

• Public Service Loan Forgiveness
• National Health Service Corps

Schedule: Monday-Friday, 8:00 a.m. to 5:00 p.m., with frequent evening or weekend hours to meet business needs.

*This is an AFSCME represented position*

Training:

• Bachelor's degree from an accredited college or university with major course work in public administration, community and/or human services, business administration or a related field.

Experience:

• Two years of increasingly responsible experience in community and/or human services planning, development and evaluation.
• An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.

The successful candidate will possess competency and skills in the following areas:

• Work independently in developing goals and procedures, and in anticipating task requirements inherent to the assigned area of responsibility.
• Develop and maintain productive liaison and public contacts; use sound judgment and discretion in dealing with institutional representatives, citizen boards and the general public.
• Effectively analyze data and results of evaluative research projects.
• Speak in public and express ideas effectively and persuasively.
• Prepare and write reports, grant proposals, written communications, press releases, etc. • Establish and maintain effective working relationships with those contacted in the course of work.
• Communicate clearly and concisely, both orally and in writing.
• This position may have direct contact with individuals with violent or dysregulated behavior who may be violently acting out.

Special Requirements:

• Must possess a valid Oregon Driver’s License, at time of hire, and maintain an acceptable driver's record.
• Certification as an Oregon Health Authority assistor is required within 90 days of hire.
• Certification in Criminal Justice Information Services (CJIS) query is required within six months of hire.
• Possession of, or obtain within 60 days of hire, a current CPR and Basic First Aid certification
• Attach the PDF document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid that demonstrates how you meet minimum qualifications.

Notes:

• This position is subject to a full background check and the Oregon DHS ORCHARDS background check
• Pre-Employment Drug Screening is required. 
• This position requires varied shift work and on-call work.

Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Program Services Coordinator 1

Selection Process

Equal Employment Opportunity

Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace.  All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

Strategic Plan

In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.

The 2025 - 2027 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.

Veteran Preference Information

Trauma Informed Care Statement

Lane County Health & Human Services is committed to providing Trauma Informed Care.  As an organization, we recognize that many of the people we serve have experienced trauma, either currently, recently or in their past.  Our agency is dedicated to incorporating an understanding of trauma, both with our clients and with each other.  Our employees receive ongoing training to develop or deepen their understanding of trauma and its impacts.