Program Specialist 2 - Workforce Education

Program Specialist 2 - Workforce Education

Salary

$45,924.00 - $59,760.00 Annually

Location

Moses Lake, WA

Job Type

Full-Time

Job Number

26-58

Division

Instruction

Department

Workforce Education

Opening Date

08/11/2026

Closing Date

8/25/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Position Summary

Big Bend Community College (BBCC), a rural college serving vibrant, culturally rich communities in the Columbia Basin of Central Washington invites applications for a Program Specialist 2 position in the colleges Workforce Education Department.

Under general direction, this position works collaboratively with program faculty and staff to provide instructional, student, and clerical support for Workforce Education programs such as Accounting/Business, Agriculture, Automotive Technology, Aviation, Aviation Maintenance Technology, Business Information Management (BIM), Commercial Driver's License (CDL), Computer Science, Education/Early Childhood Education program, Industrial Systems Technology (IST), Manufacturing, Mechatronics, and Welding Technology.

This position reports to the Dean of Workforce Education and works collaboratively with others in a team environment in an effort to facilitate a positive experience for students.

BBCC's organizational strength is captured in our small but mighty spirit. A small college taking on BIG things to enact BIG change to lift our students and employees. We are dedicated to extending postsecondary access to all our service district members and providing an environment for all to grow personally and professionally, steered by our mission and vision.

Vision: To become our communities' first choice to dream, learn, and succeed.

Mission

Serve as a Bridge

Stand as a Leader

Support for Success

Our guiding principles are a call to action, establishing a standard for how we interact with each other, present BBCC in the community, serve students AND act upon areas of inequity.

Guiding Principles

Honor our Role as a Hispanic-Serving Institution

Advocate for Equity, Inclusion, & Diversity

Embrace our Workplace Norms

Innovate Proactively

Model Integrity

Educate All

If you share these values, we encourage you to come be a part of the movement happening at Big Bend Community College.

This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by August 25, 2026. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.

Essential Job Duties

Primary essential duties and responsibilities include but will not be limited to the following:

• Work collaboratively with program faculty to support instructional duties for courses offered in workforce programs; such as, preparing course documentation, grading assignments, providing course information, and supporting instruction on campus and at offsite locations.
• Participate and support workforce education program/course outcomes and assessment.
• Work closely with instructors to support campus, offsite, and online classroom environments.
• Advise potential and continuing Workforce Education students.
• Provide program information to potential students. Represent Workforce Education programs at internal and external outreach events. Schedule and coordinate student, course, and program orientations.
• Work with campus resources to address admissions, registration, advising, and student financial issues.
• Prepare updates and materials for regular meetings of the program advisory committee. Recruit for and participate in advisory committee meetings.
• At the discretion of the dean, monitor the program budget. Track program expenditures.
• Collect and prepare data for program reporting purposes running queriesto extract data from ctcLink or requesting data from the Institutional Research & Planning Department. Maintain student and program data.
• Maintain security of program equipment and class/lab spaces.
• Coordinate the creation and dissemination of promotional material, in collaboration with the Communications Office and program faculty. Coordinate updates and revisions to program webpages with the Communications Office.
• Attend academic and student services meetings, as necessary.
• Maintain positive relationships with K-12 partners and industry within the service district.
• Support, facilitate, and perform clerical/administrative and lab assistant roles as needed. May supervise student workers.
• Work closely with Admissions & Registration to ensure accurate coding of student records.
• Maintain up-to-date, confidential student records and information.
• Ensure confidentiality of customer information following the federal Family Education Rights and Privacy Act (FERPA), financial aid guidelines, and state and college regulations.

OTHER WORK RESPONSIBILITIES:

• Maintain professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in field of expertise.
• Ensure no injuries to self or others by following safe work practices and policies. This includes, but is not limited to security and safety, understanding of SDS, equipment, infection control, fire, disaster, safe lifting and body mechanics.
• Ensure compliance with college policies and procedures and state and federal regulations.
• Work and interact effectively with colleagues, staff, students, administrators, and others of various cultural and socio-economic backgrounds.
• Perform related duties and other responsibilities as may be required.

DUTIES OF THE POSITION REQUIRE EXPERIENCE AND KNOWLEDGE IN:

• Experience using computers, spreadsheets, data entry and retrieval systems, and word processing software including Excel, Word, and Outlook to accomplish daily work.
• Experience entering and extracting data from database applications.
• Experience with including prioritizing tasks, keeping track of information or work in progress, ensuring accuracy, multi-tasking, handling interruptions effectively, meeting competing deadlines.

DUTIES OF THE POSITION REQUIRE THE ABILITY TO:

• Interact effectively with diverse groups in team environment.
• Work independently and as part of a team.
• Think critically, problem solve, and utilize sound judgment to make independent decisions.
• Learn new processes and applications.
• Exercise independent judgement in the application of knowledge of laws, regulations, policies, and procedures to a variety of situations.
• Communicate effectively orally and in writing, including the ability to engage in one-on-one conversations with students, parents, and the public.
• Deploy strong organization, administrative, and problem-solving skills with excellent attention to detail.
• Interact with others with a high level of tact, diplomacy, and analytical skills
• Maintain a high level of confidentiality.
• Multi-task in a fast-paced environment; prioritize multiple tasks and projects to meet deadlines.
• Demonstrate competency in ability to provide service in a multicultural environment.

Minimum & Desirable Qualifications

MINIMUM QUALIFICATIONS:

• Bachelor's degree from a regionally accredited institution.
• One (1) year of work experience coordinating a program, preferably in an educational setting.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

DESIRABLE QUALIFICATIONS:

• Previous teaching/training/tutor experience.
• Familiarity with Canvas or equivalent learning management systems.
• Previous experience working in higher education.
• Experience with data management such as collecting, storing, analyzing, and reporting.
• Bilingual (English/Spanish).

In addition to the minimum and desirable qualifications listed above, we desire candidates who have a demonstrated commitment to serving Latinx and other underrepresented student populations in higher education.

REQUIRED WORK SCHEDULE AND WORK ENVIRONMENT:

Work is sedentary in nature with frequent repetitive hand and wrist motions. Frequent use of computer and exposure to terminal screens in performing work assignments. Frequent need for oral and auditory communications. Occasionally kneel, stoop, crouch, crawl, reach, and lift and carry up to 25 lbs., unassisted.

Ability to communicate using verbal and/or written skills for accurate exchange of information with faculty, staff, professionals, students, and the public.

Basic work schedule is 7:30 am to 4:30 pm, Monday through Thursday and 7:30 am to 2:00 pm on Friday. Ability to work flexible hours, including weekends and evenings. Hours may be adjusted to meet the needs of the department.

Application Instructions

This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by August 25, 2026. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.

To qualify for consideration, applicants must meet required qualifications and submit a complete application packet, which includes the following:

• BBCC Online application.
• Cover letter, addressing why you are interested in this position and how your qualifications make you the ideal candidate.*
• Comprehensive resume or CV.*
• Response(s) to the questions found in the Supplemental Questions Tab above.*
• Unofficial transcripts documenting undergraduate and graduate course work and degrees. Official transcripts required upon employment.*

NOTE: You must complete the online application in full and respond to the required supplemental questions. Failure to provide this information or responses of "See Resume" may eliminate you from consideration for this position. The college reserves the right to remove documents, submitted but not requested, by BBCC as part of the application process. These documents include, but are not limited to statements of teaching philosophy, diversity statement, letters of recommendation, student evaluations, performance evaluations, etc.

BBCC reserves the right to not fill this position, reject all applicants, reopen the position, or make a direct appointment. Applications received during this recruitment may be used to fill future vacancies at the Colleges discretion.

This posting does not reflect the entire job description and may be changed and/or modified, at any time, without notice.

If you have difficulty logging into your account, attaching documents, submitting your application, etc., please contact NEOGOV Customer Service at 1-855-524-5627.

CONDITIONS OF EMPLOYMENT:

Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete the questions.

Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform the position.

Per Governor Inslee's Proclamation 21-14.5, employees of higher education must be fully vaccinated against COVID-19, unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final does of an authorized COVID-19 vaccine regimen. As a condition of employment, new hired employees will be asked to provide proof of their COVID-19 vaccination, or request and be approved for a medical or religious exemption before beginning their employment with the College.

An offer of employment will not carry with it any responsibility or obligation on the part of the College to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.

Official transcripts must be provided to the college upon hire.

REASONABLE ACCOMMODATION:

Big Bend provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the American with Disabilities Act and Section 504 of the Federal Rehabilitation Act of 1973. Please direct all inquiries regarding compliance with access, equal opportunity, and/or grievances to the Executive Director of Human Resources/Equal Opportunity Officer/Title IX Coordinator/Section 504 Coordinator, BBCC 7662 Chanute Street NE, Moses Lake, WA 98837; or via email at titleix@bigbend.edu.

In compliance with state and federal regulations, the college is committed to a safe and drug and alcohol-free campus. Employees are expected to comply with the college's policy prohibiting illegal drug use or activity, including notifications of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety. The complete policy and procedure are available to view on the policies page (Download PDF reader) of the college's website. A printed copy of the policy and procedure is available by contacting the Human Resources Office at 509-793-2008.

BBCC ANNUAL SECURITY REPORT: Big Bend Community College strives to be a safe and secure campus for our students, employees, and community. Detailed information regarding campus security, crime statistics for the most recent three-year period, and other information are available on the Campus Safety and Security page of the college's website. If you have questions or would like a printed copy of the materials, please contact Campus Safety and Security at 509-793-2286.

EQUAL OPPORTUNITY: Big Bend Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, use of a trained guide dog or service animal by a person with a disability, marital status, pregnancy status or families with children, a mother breastfeeding her child, AIDS/HIV or hepatitis C, genetic information, and/or status as a veteran or any other legally protected classification.

Big Bend Community College provides a robust benefit package. The benefits, programs, and services offered are a sizable amount of an employees overall compensation and an important factor in encouraging a healthy work-life balance.

Our package includes health, vision, prescription drug, and dental insurance for the employee and dependents. There are several plans with affordable monthly premiums that offer coverage throughout the state. Employees are also covered by basic life insurance, AD&D, and long-term disability insurance, with the option to purchase additional coverage amounts. Additional insurance coverage, like auto insurance, is available to state employees at reduced rates. Visit Washington Health Care Authoritys Public Employee Benefits Board (PEBB) Program at www.pebb.hca.wa.gov.

We will help you prepare for life after your career by offering an excellent retirement plan, which includes employer contributions. In addition, employees have the option to participate in two tax-deferred retirement investment programs.

Leave benefits include 12 paid holidays, 12 days of sick leave, and vacation accrual of 12-24 days of vacation per year.

Big Bend encourages staff development, and personal and professional growth. Internal and external opportunities for training and development are offered each year to build employee competencies and develop leadership capacity. Participation in the State Employee Tuition Waiver program provide further potential for personal and career growth.

For more information on what Washington State has to offer, visit Experience Washington at www.experiencewa.com.

For more information on the college you may visit our website at www.bigbend.edu.

01

Students may face barriers such as time constraints, financial concerns, uncertainty, or lack of familiarity with systems. Describe an experience where you supported someone who was struggling to move forward due to obstacles. What approach did you take, and what was the outcome?

02

Program support roles often require learning new systems, procedures, or requirements. Describe a time when you had to quickly learn new processes in order to support a program or team. What strategies did you use to be effective?

Required Question

Employer Big Bend Community College

Address 7662 Chanute Street, NE

Moses Lake, Washington, 98837

Phone 509-793-2026

509-793-2008

Website http://www.bigbend.edu