Program Specialist - Community Services ($47k-$49k)

PROGRAM SPECIALIST – COMMUNITY SERVICES

The Program Specialist is responsible for supporting the development, implementation, and continuous improvement of Community Services Foundation programs and special initiatives. This role works closely with the President & CEO to execute the organization’s annual workplan across program sites while addressing day-to-day administrative, operational, and logistical needs.

This is a full-time position.  The incumbent will spend 50% of his/her time on administrative matters and the remaining 50% of his/her time coordinating a tutoring program.

Key Responsibilities

• Collaborate with site coordinators to prepare and submit accurate monthly program and compliance reports for grants, owners, food bank programs, etc.
• Work with fellow program specialists to prepare for site visits by owners, funders, partners, elected officials, etc.
• Work with fellow program specialists to screen, interview, and advise on new hires, interns, and volunteers.
• Coordinate and manage assigned special projects, which may include initiatives related to CSF’s scholarship program, volunteer development, and fundraising.
• Ensure all program sites adhere to established Standard Operating Procedures (SOPs).
• Partner with the President & CEO and fellow Program Specialists to identify staff training opportunities.
• Troubleshoot issues involving program vendors and community partners; elevate and advise leadership on key concerns and collaborate on solutions.
• Identify operational needs including supplies, equipment, and aids necessary for successful program operations.
• Conduct regular site visits to monitor program operations, verify staff attendance, and address concerns with property managers and site stakeholders.
• Provide onsite tutoring coordination Monday – Friday from 2PM to 6PM. 
• Perform other related duties as assigned to support organizational goals.

Qualifications

To perform this role successfully, an individual must be able to carry out each essential duty effectively. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Bachelor’s degree in education, psychology, social services, or a related field is required.  Evidence of 1-3 years of work experience
• Must have reliable car transportation
• Demonstrated experience in program development, partnership development, reporting, fundraising, and volunteer management
• Knowledge of case management and social issues affecting children, youth, adults, seniors, and families in low-income and underserved communities
• Experience supervising program and/or administrative staff
• Strong written and verbal communication skills, both internally and externally
• Excellent organizational skills with strong attention to detail
• Proficiency in Microsoft Office Suite and Adobe tools
• Familiarity with virtual collaboration platforms such as Zoom and Google Meet

Salary

$47K-$49K annually.  Benefits eligible after 60 days.  Benefits include health, dental, 401k, EAP.