Program Specialist III
Salary
$43,509.00 - $53,000.00 Annually
Location
25 - HINDS COUNTY, MS
Job Type
Full-Time
Job Number
9062-0171-20260717H
Department
0171 - TREASURY - STATE
Opening Date
07/17/2026
Closing Date
7/24/2026 11:59 PM Central
Agency Minimum Salary
$43,509.00
Agency Maximum Salary
$53,000.00
About the Agency
The Mississippi State Treasury's Department of Unclaimed Property holds millions in cash and stocks that businesses, banks, insurance companies, and various financial institutions have, as required by law, sent to the state when their owners cannot be found. The Division of Unclaimed Property seeks to find owners of these unclaimed liquid assets and return the funds to rightful owners. The Department provides a publicly searchable database for individuals and organizations to view unclaimed properties and file claims to them either by mail or through an available electronic claims process accessed via the Mississippi State Treasury website. Treasury claims specialists process these claims and determine if the claim is eligible for payment. In addition to claims initiated by the public, claims specialists also proactively outreach to apparent owners of unclaimed properties in agency imitated claims. For more information, please email Theresa.abadie@treasury.ms.gov
About the Position
This position will require the individual employee to process submitted claims and to initiate claims as determined by the employee or by the employee's supervisor. In this position, duties are executed amidst a call center style environment. The employee will be available to answer calls from potential or existing claimants throughout the workday, and the employee will be expected to provide timely follow up for claims as required. This employee will also have a special focus on processing larger, more complex claims involving state agencies, estates, and other properties where multiple owners may be involved and where any payment of unclaimed funds must be distributed and sometimes divided in accordance with the Mississippi state law. This employee will also be required to regularly search the agency's non-public database in which claims specialists can access personal identifying information for the purpose of verifying claimant identities. This database includes protected information that cannot be accessed outside the agency, and which the employee is required by law to keep confidential and limited only to agency business. The employee will regularly work directly with claimants and their associates/relatives to determine eligibility and process claims. In this role, the employee will also be regularly processing weekly batches of checks, slated for unclaimed property recipients, including verifying payment accuracy, addresses, and all other data points required for successful disbursal of unclaimed funds.
What youll need to be Successful
A working knowledge of the Mississippi Uniformed Disposition of Unclaimed Property Act, Mississippi Section 89-12-1, Mississippi Code of 1972. This statute gives the Division of Unclaimed Property its authority to determine owners of unclaimed funds and repatriate such funds to rightful owners. The employee will need excellent customer/constituent service skills, able to communicate clearly with the general public in a professional, knowledgeable, precise and sometimes disarming tone. The employee will also need proficient writing skills as required to ensure all written correspondence with claimants and other professional colleagues is clear, concise, and free of grammatical errors. Working knowledge of basic office tools, including Microsoft Word, Excel, Outlook and Internet Explorer is essential. The employee will be expected to work 8 a.m. to 5 p.m. Monday through Friday and should also be prepared for some occasional in-state travel.
Preferred Qualifications
Typically requires a Bachelor's degree and 2-4 years of experience. Hiring agency prefers: A bachelor's degree in business, accounting, finance, communication, or any discipline directly related to processing, determining eligibility, and approving and paying of unclaimed property claims in accordance with Mississippi State Law and/or related experience in banking, finance or in customer service roles will be considered desirable.
No available description
Health/Prescription Insurance
Eligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits.
Wellness Benefits
Employees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible.
Life Insurance
All eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee's annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices.
Optional Insurances
Many agencies offer discounted premiums for dental, vision, and cancer insurance.
Flexible Spending Accounts
Many state agencies provide opportunity for employees to participate in pre-tax spending accounts. These accounts allow employees to withhold childcare expenses and unreimbursed medical expenses prior to application of state and federal taxes.
Paid Personal Leave and Sick Leave
Full-time employees receive paid time off for personal needs and for sick leave. Leave begins accruing after one month of employment and may be used as it is accrued. Employees earn approximately 18 days of personal leave annually and 12 days of sick leave annually.
Military Leave
In accordance with federal law, all employees serving in the armed forces or the military reserves are entitled to 15 days per year for military training.
Holidays
Employees receive up to 10 paid holidays to enjoy many of our nation's celebrations with family and friends.
Retirement Programs
The State of Mississippi provides all its employees a Defined Benefit/Defined Contribution Retirement Program. Employees become vested in the State's retirement system after 8 years of employment. Both you and your employing agency contribute toward your retirement. More detailed information regarding the State's retirement program can be found at http://www.pers.state.ms.us
Deferred Compensation
State agencies offer several opportunities for their employees to participate in a deferred compensation voluntary retirement savings plan. More information can be found at Deferred Compensation.
State Credit Union
All state employees are eligible to participate in the Mississippi Public Employees' Credit Union. This organization offers state employees special savings and borrowing plans. For more information about this program, call 601.948.8191.
Tuition Reimbursement
Many state agencies provide opportunities for their employees to achieve higher education through tuition reimbursement. Common programs include medical and nursing fields, accounting, and business/administrative fields.
Career Development and Training
The Mississippi State Personnel Board offers several management and administrative certification programs, as well as professional development courses to enhance employee value to the agency. Individual agencies also offer technical training and allow membership in professional organizations to employees in their specific fields of employment.
Promotional Opportunities
Employees who have completed 6 or more months of service are eligible for promotional opportunities within state government employment. Minimum qualifications must be met.
Career Ladders
Many job classifications provide career-ladder opportunities based upon attainment of competencies. These career ladders can increase an individual's salary, provided funds are available within the agency.
01
How many years of relevant experience do you have?
02
What is the highest level of education (or semester hours of college) you have completed?
Required Question
Employer State of Mississippi
Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201
Phone 601-359-1406
601-359-1406