Program Success Leader I

Requisition IDreq37451 Working TitleProgram Success Leader I Pay$12.50 Hourly CampusMain - Albuquerque, NM DepartmentAmerican Indian Student Services (442A) Employment TypeStudent Employment Student TypeStudent Employment StatusNon-Exempt Background Check RequiredNo For Best Consideration Date8/18/2026 Position Summary

WE ARE ACCEPTING APPLICATIONS FOR THIS POSITION FROM ALL STUDENTS & WORKSTUDY ELIGIBILITY IS PREFERRED

The core mission of American Indian Student Services (AISS) is to provide opportunities that enhance American Indian/Indigenous student success, while also advancing a wide range of objectives aligned with The University of New Mexico''s enrollment, retention, and graduation goals for all students. AISS is seeking a Program Success Leader I (PSL I) to assist with a variety of administrative and programmatic support duties while maintaining a robust customer service focus.

The ideal candidate would demonstrate proficiency in the following areas: Peer Advisement, Customer/Student Service, Project Management & Event Coordination, Mentoring/Recruiting, and Computer Skills. Primary duties include, but are not limited to: providing in-person and telephone general information specific to the department and/or the University; assisting with special projects and programming; conducting group presentations & campus tours; operating various office machines, photographic equipment, and computers; data entry; managing spreadsheet applications; publication layout and development; photocopies and facsimiles; maintaining confidential records and information; and additional job-related duties as assigned. This position requires in-person work at American Indian Student Services.

Minimum Qualifications Preferred Qualifications

Enrolled in a degree-seeking program at UNM, enrolled at least half-time (6) at UNM for Fall 2026 (Audit hours do not count), and, if Work Study eligible, must meet Satisfactory Academic Progress.

Applicants must have a minimum 2.5 cumulative GPA and be enrolled full-time at UNM-Main Campus.

Demonstrated proficiency/experience the following areas:

• Highly motivated with strong organizational and interpersonal skills and an established record of providing superior customer service.
• Must possess positive work ethic, initiative, flexibility, enthusiasm, and willingness to learn.
• Demonstrate the ability to understand and follow specific instructions and procedures, and work both independently and as a team member.
• Expertise/competency utilizing Adobe Creative applications (Illustrator, lnDesign, Adobe Express, and Photoshop), Canva, Microsoft Office applications (Word, Excel, Outlook), and Internet Navigation.
• Creative experience producing original photographic content featuring campus life in alignment with UNM Brand Standards.
• Applicants must be available to start no later than August 31, 2026. Average work hours during the Fall semester are 18-25 per week. Additional assignments and work hours may be assigned. Continued employment through the Spring 2027 semester and beyond will be determined through the department performance evaluation process.
• Applicants that can commit to the Program Success Leader position for a minimum of one year are highly desirable.

Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

To receive full consideration for this position, an applicant must: 1. Complete Online Application 2. Attach/upload Resume 3. Attach/upload a Cover Letter (see Cover Letter instructions below) 4. Attach/upload Fall 2026 Course Schedule 5. Attach/upload Work Study Award, if applicable. Incomplete Applications may not be considered. Cover Letter Requirements: Please introduce yourself, describe your relevant experience(s) & skill(s), and outline how anticipate contributing to the success of American Indian Student Services.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.