Program Supervisor

Evergreen Life Services

Alexandria, LA

JOB DETAILS
SKILLS
Community Support, Computer Skills, Dental Insurance, Driver's License, Employee Relations, Establish Priorities, Federal Government, Health Insurance, Medical Conditions, Multitasking, Physical Demands, Plan Meetings, Project/Program Coordination, Project/Program Management, QoS (Quality of Service), Quality Assurance, Regulations, Safety/Work Safety, Staff Training, Technical Support, Time Management, Tuition Fees, Viruses, Vision Plan
LOCATION
Alexandria, LA
POSTED
13 days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition assistance
  • Vision insurance

Position Description: Program Supervisor 
Reports To: Program Director  
FSLA Classification: Exempt
Created: December 30, 2013 
Revised: January 27, 2021

Job Summary


Generally, the Program Supervisor performs assigned program coordination responsibilities. This position is commonly referred to as QIDP.  


Essential Job Functions

  • Maintain caseload as assigned.
  • Develop, prepare, and monitor individual support plans according to the guidelines of the appropriate federal and/or state agency (ies).
  • Coordinate and arrange appointments, meetings and other administrative matters on behalf of individual served.
  • Assist in a supportive role for the individual served and his/her family and work with the appropriate agency on behalf of assigned individual served.
  • Coordinate interviews with prospective individuals and their families and complete appropriate admission paperwork. Additionally, process discharges as needed.
  • Conduct unannounced visits as needed.
  • Ensure all paperwork is complete, accurate, and submitted by the appropriate due date(s).
  • Assist the Executive Director or designee in the expansion of current programs and supports and with the development of new services/supports.
  • Work with the Executive Director in promoting community acceptance and support through participation in community activities or liaison efforts with other agencies or entities.
  • Abide by all policies, procedures, regulations, and guidelines for safety, quality assurance and general corporate oversight. Ensure quality of services for all programs.
  • Assist with specialized training of staff members as required.
  • Oversee and monitor the work of assigned staff as requested by the Executive Director or designee.
  • Provide technical assistance to administrative staff
  • Monitor timesheets, mileage sheets, and daily schedules of administrative staff.
  • Assist in homes as needed to ensure staff coverage at all times. 

Qualifications/Experience/Job Knowledge


  • State required educational requirements.  Bachelor’s degree required.
  • At least one year of experience working in the field of ID/DD. 
  • Must have working knowledge of matching specific supports and interventions to the unique. needs of the people in the home.
  • Must have a working knowledge of person-centeredness.
  • Working knowledge of computers and aptitude to learn new computer skills and techniques. 
 
Physical Requirements


  • Occasionally travels
  • Constantly moves about to coordinate work
  • Regularly works in fast pace environment with multiple task deadlines
  • Regularly moves and positions objects weighing up to 50 pounds 
  • Occasionally exposed to viruses and infectious conditions
  • Constantly alert and observant during working hours

Reasonable accommodations may be made to enable individuals with disabilities or a medical condition to perform the essential functions.

Supervisory Requirements


  • Will supervise

Special Requirements


  • Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with individuals served and staff in a manner that is conducive to harmony and their best efforts
  • Must be adaptable and have the ability to make decisions 
  • May be required to attend seminars or job-related training courses
  • Must have understanding, patience, and tact in dealing with individuals served, their families or advocates and other agencies involved in providing support for individual(s) served
  • Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities
  • Must be able to prioritize work tasks 
  • Must be able to work without close personal supervision 

Employment Variables 

Must have a good driving record that meets the minimum requirements for Evergreen and reliable transportation. Must pass drug screen and criminal background check. May be asked to work some evenings, and weekends when required and handle on-call emergencies. 

Working Environment


May be required to work in a variety of settings and environments both indoors and outdoors.

About the Company

E

Evergreen Life Services

Our mission is to serve, provide for and champion individuals with disabilities.

Evergreen Life Services (ELS) is a charitable, non-profit organization that provides a full range of professional services to people with intellectual and developmental disabilities (IDD). Founded in the 1950s, today we are proud to serve nearly 1,300 individuals with disabilities in 8 states.

Serve

  • Support individuals with disabilities physically, emotionally and spiritually.
  • Help them find self-worth and abilities.
  • Teach basic life and social skills, job and financial training and more.

Provide

  • Quality care for medical and behavioral needs.
  • Opportunities for meaningful employment.
  • An independent and abundant life.
  • A place they can call home.
  • Love, acceptance, value and friendship.

Champion

  • Advocate for the rights of individuals with disabilities.
  • Help society understand disabilities and how they can help.
  • Support individuals in making their dreams a reality.
COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Nonprofit Charitable Organizations
FOUNDED
1959
WEBSITE
http://www.evergreenls.org