We're looking for a Program Supervisor who enjoys supporting staff and helping participants have safe, meaningful days. This is a hands-on role where you'll build relationships, guide a small team, and make sure assigned services run smoothly, effectively and with heart. If you care deeply about supporting individuals with intellectual/developmental disabilities and like being active solving problems in real time, and making a difference without sitting behind a desk all day, you'll feel right at home here. KEY RESPONSIBILITIES:
- Lead assigned small community-based youth and adult teams with heart—after school, respite, weekends, summer camp —ensuring every participant feels welcomed, supported, and seen.
- Champion program quality, safety, and a consistently positive participant experience across all service lines.
- Support and coach Case Managers, building a team culture rooted in clarity, kindness, and accountability.
- Keep schedules steady and staffing strong so programs run smoothly and families feel confident in our care.
- Partner with HR to bring in great people and set them up for success through thoughtful hiring, onboarding, and training.
- Contribute to audits, reporting, and continuous improvement efforts that help our programs grow stronger each year.
- Participate in the on‑call rotation, offering calm, supportive guidance when services run outside office hours.
QUALIFICATIONS:
- Minimum of 2 years supervisory experience in fast paced environments
- Understanding of strategies and services related to intellectual/developmental disabilities
- Strong communication skills and a leadership style rooted in clarity, empathy, and accountability.
- Ability to manage multiple programs, locations, priorities, and schedules with calm, steady organization.
- Familiarity with state regulations, documentation standards, and quality assurance practices (or willingness to learn quickly).
- Comfort supervising staff, coaching performance, and building a positive, mission‑aligned team culture.
- Tech‑friendly and adaptable—able to learn new systems, support audits, and maintain accurate records.
- A commitment to supporting youth, adults, and families with intellectual/developmental disabilities with dignity and respect.
- Valid driver’s license and willingness to travel between sites (Atco/Montclair)
- Ability to participate in the on‑call rotation.
Let's Connect!
If you’re a steady, people‑centered leader who thrives in a mission‑driven environment, we’d love to meet you. Join us in building programs that feel safe, supportive, and full of heart for every participant and family we serve.
Hopes Promise Respite - WHERE CARING IS THE CALLING Our vetted professionals are dedicated to providing exceptional care and support for children, adults and families across New Jersey who are in need of temporary relief. Our mission is to offer a compassionate and nurturing environment where people can find peace of mind while their loved ones receive personalized attention and support. At Hope’s Promise Respite, our skilled professionals are committed to enhancing the quality of life for children, adults and their families, offering a comforting, temporary haven that truly reflects our promise of hope and care.