Program Support Assistant

US Department of Veterans Affairs

Ann Arbor, MI

JOB DETAILS
SKILLS
Administrative Skills, Auditing, Calendar Management, Clinical Support, Data Analysis, Dermatology, Leadership, Mail Processing, Medical Office Administration, Operational Audit, Operational Support, Outpatient Care, Record Keeping, Writing Skills
LOCATION
Ann Arbor, MI
POSTED
1 day ago

The Program Support Assistant manages correspondence, composes memoranda, and oversees administrative functions for Sleep and Dermatology Clinics, including calendar management and tracking action items.

  • Provides specialized support for clinic operations, data analysis, and reporting.
  • Acts as liaison for Service-specific information, processes access requests, and supports ADPAC duties.
  • Assists with tracking incomplete encounters, outpatient appointments, and workload projections to improve clinic efficiency.
  • Serves as primary timekeeper, maintaining attendance records and conducting audits.
  • Supports staff participation in surveys and collaborates with clinic leadership to enhance operations.

  • Work schedule is Monday-Friday, 7:30 am to 4:00 pm. This position is not virtual and does not include relocation incentives.

About the Company

U

US Department of Veterans Affairs