Program Support Assistant

US Department of Veterans Affairs

Erie, PA

JOB DETAILS
SKILLS
Administrative Management, Administrative Skills, Analysis Skills, Behavioral Health, Data Collection, Documentation, Establish Priorities, Fund Management, Healthcare Administration, Outpatient Care, Prepare Correspondence, Project/Program Coordination, Quality Management, Regulations
LOCATION
Erie, PA
POSTED
1 day ago
Job Title

Program Support Assistant

Duties

Duties include, but may not be limited to the following:

  • Manage multiple fund control points (FCPs) supporting programs such as Compensated Work Therapy, Suicide Prevention, the Community Emergency Residential contract, and Behavioral Health Clinic supplies.
  • Serve as backup to the Behavioral Health Administrative Officer, including administrative oversight and support.
  • Support Quality Management efforts through data collection, aggregation, analysis, and reporting to assist with improvement initiatives.
  • Serve as timekeeper for assigned supervisors (e.g., PRRTP Manager) and provide administrative support to PRRTP, IOP, and related clinical staff.
  • Independently coordinate administrative duties, set daily priorities, and ensure accuracy and timeliness of work products.
  • Prepare and research correspondence, reports, and documentation for supervisor review and signature.
  • Coordinate with program managers and supervisors across Behavioral Health, PRRTP, IOP, and the medical center to ensure smooth administrative operations.
  • Maintain expert knowledge of Behavioral Health procedures, directives, program operations, and administrative regulations.
  • Act as the technical expert on administrative matters for PRRTP and the Intensive Outpatient Program.

Work Schedule: 7:30am - 4:00pm Monday - Friday

Telework: Ad-hoc; This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Program Support Assistant/ PD064010

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

PCS Appraised Value Offer (AVO): Not Authorized

About the Company

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US Department of Veterans Affairs