Program Support Assistant

Veterans Affairs, Veterans Health Administration

Fort Harrison, MT

JOB DETAILS
SKILLS
Administrative Skills, Adobe Creative Suite, Asepsis, Board Meeting, Calendar Management, Communication Skills, Computer Maintenance, Computer Skills, Computer Software, Conference Management, Cost Reporting, Customer Relations, Customer Support/Service, Data Analysis, Data Collection, Department of Veterans Affairs, Detail Oriented, Distribution Management, Documentation, Editing, Equipment Maintenance/Repair, Establish Priorities, Fitness, Fleet Management, Healthcare, Healthcare Administration, Human Resources, Inventory Management, Leadership, Logistics, Manage Agenda, Materials Management, Medical Coding, Medical Products, Meeting Minutes, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Onboarding, Operational Communications, Operational Support, Operations Security (OPSEC), PC (Personal Computer) Systems, Physical Demands, Policy Development, Presentation/Verbal Skills, Procedure Development, Project/Program Management, Record Keeping, Regulations, Rehabilitation Act, Reporting Skills, Software Design, Standard Operating Procedures (SOP), Stock Rotation, Surgical Supplies, Time Management, Training/Teaching, Typing, United States Citizen, Vaccination, Vehicle Fleets, Vendor/Supplier Management, Veterans Health Information Systems Technology Architecture (VISTA), Windows Vista, Writing Skills
LOCATION
Fort Harrison, MT
POSTED
1 day ago

Summary This position is located within the Health Administration Service at the Montana VA Health Care System, and provides primary administrative and operational support for Fleet and GSA Vehicle management while also contributing to general Logistics functions, including supply distribution, equipment management, and stockroom operations across all assigned facilities. Responsibilities Duties include, but are not limited to: Coordinates the safe operation, scheduling, and maintenance of all assigned vehicles and equipment. Ensures maintenance records are current and accurate for all vehicles and equipment in the fleet inventory. Processes fleet travel requests and vehicle scheduling in response to customer service requirements. Serves as liaison to internal customers to ensure transportation needs are identified and met in a timely manner. Prepares and submits monthly, quarterly, and annual vehicle cost and utilization reports to Fleet Manager and Logistics leadership. Performs supply distribution (EX) activities, including delivery of supplies, materials, and equipment to wards, clinics, operating rooms, secondary storage locations, and other facility areas. Supports Non-EX (NX) supply technician functions, including equipment turn-in processing, excess equipment activities, and Equipment Inventory List (EIL) assistance. Performs bar-coding, scanning, receiving, storing, and distribution of medical, surgical, and administrative supplies using automated inventory systems such as the Generic Inventory Package (GIP). Manages the Fleet Manager's calendar, including scheduling meetings and appointments, coordinating conference room reservations, sending calendar invites, and developing meeting agendas as assigned. Attends meetings of appropriate boards and committees as delegated by the Fleet Manager; takes meeting minutes, collects applicable information, follows up on action items, and updates agenda items for future meetings as necessary. Communicates program-related matters and assists in updating and developing policies, procedures, and standard operating procedures. Attains and maintains required computer skills including Microsoft Word, Excel, PowerPoint, Outlook, SharePoint, and VA-specific systems such as VISTA. Supports data collection, compilation, and tracking activities in support of fleet and logistics program operations. Work Schedule: Monday-Friday, 7:30am-4:00pm Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD13332A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work requires standing and walking during a significant portion of the workday, and frequent reaching, bending, and lifting of supply packages (occasionally weighing as much as 50 pounds). Work requires pushing loaded carts of medical supplies (weighing in excess of 100 pounds). With proper assistance, moves heavier items weighing over 40 pounds. The work may also include time outside in main outbuildings and around vehicles the program area oversees. Occasional driving is required in support of fleet and supply delivery operations. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/24/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Strong attention to detail; ability to work under pressure, prioritize, and carry out multiple assignments simultaneously; professional knowledge of accepted practices in communications, including writing, editing, and organizing for logical and effective presentation; effective oral and written communication skills are required to provide instruction, administer special projects, and report findings to varied audiences; practical knowledge of standard supply management practices as they pertain to inventory control, material management, supply distribution, and surplus and excess equipment handling; ability to utilize and interpret relevant policies, procedures, manuals, and regulations related to supply and inventory systems; basic knowledge of stock rotation, hazard alerts, and recalls is required to ensure outdated or compromised materials are removed from use; familiarity with automated inventory systems, including bar-coding and GIP, is necessary to support the tracking of supplies and manage restocking activities; general knowledge of the names and uses of supply items, including trays, sets, and specialty carts, and a working understanding of relevant medical and surgical terminology are needed to support effective communication and operations; awareness of safe handling practices and the integration of aseptic procedures suitable for a healthcare setting; proficiency in typing and personal computer use; skill and practical experience using computer software programs designed to compile and analyze data, develop reports, and prepare written materials, including but not limited to Microsoft Word, Excel, PowerPoint, Outlook, Adobe Creative Suite, and VISTA; may be required to operate a motor vehicle to perform assigned duties. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

About the Company

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Veterans Affairs, Veterans Health Administration