Program Support Assistant, Summer Programs

Berklee College of Music

Boston, MA

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Customer Support/Service, JAM (JYACC Application Manager), Music, Music Education, Operational Support, Organizational Skills, Printing, Training/Teaching Materials
LOCATION
Boston, MA
POSTED
Today

In order to participate in Berklee Student Employment, a student must fulfill the following requirements:

  • Current student at Berklee College of Music or Boston Conservatory at Berklee.
  • Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.
  • Have a valid United States Social Security Number (SSN).
  • Remain in "valid" Visa status as applicable.
  • A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.
  • Federal Work Study student may apply.
  • In good disciplinary standing.
  • Must be located in the U.S.
For complete program details, please go to our website: www.berklee.edu/se.
Berklee's Office of Summer Programs will be offering 15+ short-term programs this year in the areas of music, theater, and dance and will be welcoming 1,500+ students to campus over the course of June, July, and August. The Program Support Assistant provides operational and administrative support for Summer Programs.

Work Schedule: up to 15-30 hours per week, as needed and determined by program directors.

Job Duties:
  • Provide exemplary customer service when interacting with program participants and families; may involve greeting participants and families, answering questions, directing traffic, and otherwise acting as a resource for participants
  • Provide on-the-ground support for program directors as needed, including classroom assistance, monitoring jam sessions and other program activities
  • Run errands on-campus as needed
  • May include general office support, including printing, organizing, and distributing student schedules and written music to be used as teaching materials
Required Qualifications:
  • Must be punctual and reliable with a friendly and upbeat attitude. Lateness will not be tolerated.
  • Experience working with customer service, especially face-to-face.
  • Familiarity with Berklee campus and key buildings and offices.
  • Strong organizational skills.
  • Must be available for in-person work at the Boston campus during the summer months.


Both a resume and cover letter are required to apply. Applications missing any of these materials will not be considered.

Hourly Rate: $16.45

Hiring Manager: Katarina Douglas

About the Company

B

Berklee College of Music