Program Support Specialist

Program Support Specialist

Location: Corpus Christi, TX 78415 (Onsite)
Pay Rate: $18.35 per hour
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Assignment Duration: Temporary Assignment, Estimated 8–12 Weeks

Support Workforce Programs That Make a Difference

We are seeking a detail-oriented and customer-focused Program Support Specialist to provide operational and administrative support within a workforce development environment. This role plays a critical part in ensuring program compliance, maintaining accurate records, supporting customers, and assisting the workforce center staff with day-to-day operations.

If you enjoy working with data, helping customers, and supporting programs that positively impact the community, we encourage you to apply.

Key Responsibilities

• Review and examine compliance reports to ensure alignment with program requirements.
• Perform detailed data entry and maintain accurate customer records and case files.
• Monitor customer communications and participation requirements.
• Coordinate and track required customer participation hours.
• Organize, file, and maintain documentation in accordance with program guidelines.
• Provide customer support and assistance regarding workforce programs and services.
• Assist workforce center staff with operational and administrative functions.
• Identify opportunities to improve workforce services and customer outcomes.
• Prepare and submit required documentation to appropriate parties.
• Perform additional duties as assigned.

Qualifications

• High School Diploma or GED required.
• Valid driver's license, proof of insurance, and safe driving record required.
• One year of administrative, customer service, data entry, workforce development, program support, or related experience preferred.
• Bilingual English/Spanish candidates are strongly preferred.
• Strong computer skills, including Microsoft Office applications and data entry.
• Excellent customer service and interpersonal skills.
• Strong organizational skills with exceptional attention to detail.
• Effective verbal and written communication skills.
• Ability to prioritize tasks, solve problems, and manage multiple responsibilities.
• Ability to build and maintain positive working relationships with coworkers, management, customers, and community partners.

Ideal Candidate Background

Candidates with experience in the following areas are encouraged to apply:

• Administrative Support
• Data Entry
• Customer Service
• Workforce Development
• Case Management Support
• Program Coordination
• Government or Social Services Programs
• Office Administration

Physical Requirements

• Occasionally lift up to 10 pounds.
• Frequent sitting, standing, walking, bending, speaking, and computer use.
• Primarily office-based work environment.
• Flexible hours may occasionally be required based on business needs.
• Reasonable accommodation may be made for qualified individuals with disabilities.

Why Join Us?

This is an excellent opportunity to gain valuable workforce development experience while supporting programs that help individuals achieve employment and career success. Your attention to detail, customer service skills, and administrative expertise will contribute directly to the success of the workforce center and the customers it serves.

Apply today and become part of a team dedicated to helping people build brighter futures.

Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
 
 We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
 
 MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
 
 We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com 
 
 Benefits with MMC Group
 MMC offers health insurance plans for our active candidates on assignment, including:

• Medical, dental, and vision coverage
• Life and disability insurance
• Additional voluntary benefits

  Join MMC and enjoy the support of a team that values your well-being, both on and off the job!
 
 MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.
 
 Get started on your career journey today! Apply to become a part of the MMC Team!
 
 We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.