Program Team Lead

Employment Type:

Full time

Shift:

Evening Shift

Description:

REQUIREMENTS:

Bachelor's degree + 3 years of related experience OR Associate's Degree + 4 years of related experience OR a High School Diploma/equivalent + 9 years of related experience.

Must obtain and maintain DPW Medication Train the Trainer certification.

Valid Driver's license and the ability to operate an organizational vehicle

Act 33/34/73 clearances

Pre-employment drug screening

SCHEDULE: (non-exempt/hourly position)

4 day work week

Tuesday 2pm - midnight

Thursday, Friday & Saturday 2pm - midnight

37.5 hours a week, may vary according to program need and needs of persons served.

GREAT BENEFIT PACKAGE: (Benefits start Day 1 of employment)

• 403B with employer match

• Paid Time Off (PTO)

• Medical, Dental, Vision

• Life Insurance

• Paid Holiday Days

Plus more…

ABOUT THE ROLE: The Team Lead at Garden View Manor Comprehensive Personal Care Home provides individualized, long-term support for adults living with severe mental illness. Works closely with the Personal Care Home (PCH) Supervisors to optimize program performance and ensure the delivery of quality care. This role combines clinical oversight with administrative leadership and includes direct support for residents as needed.

KEY RESPONSIBILITIES:

Provide clinical direction and administrative support to staff within the program.

Monitor quality assurance in treatment, direct care services, and resident satisfaction.

Promote efficient workflows and ensure task completion across the team.

Foster open communication among staff, residents, families, external providers, and community partners.

Oversee the coordination and integration of care and services for residents.

Provide direct support services, including:

Administering medications.

Assisting with meal services.

Supporting resident health and wellness activities.

ABOUT PITTSBURGH MERCY: We're a community-based health and human services organization using person-centered care to treat our area's most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help - and hope - to people who are experiencing:

• Mental illness and substance abuse

• Physical health needs

• Intellectual disabilities

• Traumatic events or circumstances, including homelessness + abuse

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.