Program Technician - Enrollment Services (Bilingual) (Short-term Temporary) (19hrs) (Ridgecrest)

Kern Community College District

Ridgecrest, CA

JOB DETAILS
SALARY
SKILLS
Annuities, Budgeting, California Public Employees Retirement System (CalPERS), Communication Skills, Computer Terminals, Conferences, Contact Management, Content Development, Data Entry, Documentation, Driver's License, English Language, Financial Aid, Interpersonal Skills, Interviewing Skills, Job Fairs, Life Insurance, Medical Genetics, Multilingual, Office Equipment, Policy Implementation, Presentation/Verbal Skills, Procedure Implementation, Record Keeping, Regulatory Requirements, Reporting Skills, Spanish Language, Staff Training, State Laws and Regulations, Student Services, Team Player, Time Management, Training/Teaching, Vehicle Driving, Writing Skills
LOCATION
Ridgecrest, CA
POSTED
30+ days ago

Program Technician - Enrollment Services (Bilingual) (Short-term Temporary) (19hrs) (Ridgecrest)

Salary: $24.38 Hourly Location: Ridgecrest, CA Job Type: Temporary -- Classified Short Term Job Number: FY25-2600319 College: Cerro Coso Community College Department: Student Services Opening Date: 03/03/2026 Assured Consideration Date: 03/17/2026 Internal Posting Information: None

Description: Below is our job description for this position. Please also review the Important Instructions & Additional Information section below, which contains valuable information about our application process.

Basic Function: This is a Short-term Temporary/hourly position.

Key Characteristics: Provide bilingual (Spanish-English) support to students participating in Spanish-speaking-only academic programs, particularly during application, registration, residency verification, and Financial Aid navigation.

Conduct limited one-on-one or small group Zoom sessions for students needing additional assistance beyond self-guided tools.

Guide students to use Spanish-language support videos for key enrollment processes (e.g., how to apply, how to register, how to check for holds).

Identify common enrollment barriers among Spanish-speaking students and support the development of targeted video content or quick guides.

Serve as a liaison between Spanish-speaking students and campus departments such as Admissions & Records, Financial Aid, Counseling, and Faculty.

Assist with training student workers, UFellows, and other staff on how to support Spanish-speaking-only students effectively.

Under the direction of an assigned supervisor, identify, inform and recruit students eligible for college programs and services; assist in the coordination of an assigned program.

Representative Duties: Assist in the development of an assigned program's goals and objectives; recommend policy changes and implementation procedures; prepare a variety of required reports related to the assigned program.

Gather a variety of data, including calculating salaries and fringe benefits, projected numbers of students to be served, and expenditures for a variety of individual college programs.

Identify eligible students; schedule and conduct individual or small group sessions with potential students; provide information and assistance to students regarding the assigned program; respond to inquiries; interpret and explain project policies and eligibility requirements.

Conduct workshops pertaining to job placement; interview students to determine sites for job placement.

Arrange and conduct campus tours and department visitations for interested students; maintain contact and perform follow-ups with recruited students; interpret placement tests for program eligibility purposes.

Provide orientation regarding the college to community groups, agencies and institutions; distribute information pertaining to college programs and services, including recruitment, enrollment and financial aid.

Assist in the completion of financial aid forms; monitor students through the financial aid process; monitor student academic progress for eligibility purposes.

Assist students in completing applications to four-year colleges and follow-up with the appropriate counselor.

Establish and maintain contacts with public agencies and service-area schools, both public and private; respond to written and verbal inquiries concerning the program.

Establish and maintain contact with public and private employment agencies; keep current with local hiring trends.

Assist in coordination of a variety of individual college programs.

Attend and participate in a variety of conferences and workshops related to the assigned program; drive a vehicle to various sites to establish and monitor job placement, perform outreach duties, and participate in job fairs and job placement seminars.

Provide training and work direction to student assistants as assigned.

Perform related duties as assigned.

Minimum Qualifications: Any combination equivalent to:

  • Associate degree with course work in behavioral science, business or a related field
  • Two years of experience in a student services area

Desirable Characteristics:

  • Bilingual in Spanish and English (verbal and written)
  • Ability to work sensitively and effectively with diverse populations

LICENSES AND OTHER REQUIREMENTS:

  • Possession of, or ability to obtain, a valid California drivers license
  • Knowledge & Abilities:
  • Knowledge of:
  • Program rules, regulations and requirements
  • Support services available at the college
  • Financial aid functions and application procedures
  • Recruitment strategies
  • Job placement strategies
  • Interviewing and advisement techniques
  • Modern office practices, procedures and equipment
  • Oral and written communication skills
  • Interpersonal skills using tact, patience and courtesy
  • Record-keeping techniques
  • Budget preparation and control
  • Correct English usage, grammar, spelling, punctuation and vocabulary
  • Operation of a computer terminal and data entry techniques
  • Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students
  • Principles of training and providing work direction
  • Ability to:
  • Interpret, apply and explain policies, procedures, rules and regulations
  • Determine program eligibility based on applications and supporting documentation
  • Coordinate services and activities to recruit, retain and assist students
  • Maintain current knowledge of program rules, regulations, requirements and restrictions
  • Maintain records and prepare reports
  • Communicate effectively both orally and in writing
  • Understand and follow oral and written instructions
  • Establish and maintain cooperative and effective working relationships with others
  • Meet schedules and time lines
  • Plan and organize work
  • Operate a variety of office machines including a computer
  • Train and provide work direction to others

SPECIAL INSTRUCTIONS: First Review of Applications: Complete application packets will be accepted until the position is filled. The College reserves the right to extend time limits or re-initiate the recruitment/selection process at any point. Completed application packet must include:

  • Completed Online Application for Employment form
  • Current resume
  • Letter of interest (Cover Letter)
  • Copy of legible transcripts, if applicable
  • List of five (5) professional references - Listed on application form
  • It is the applicants responsibility to redact (or remove) any personal information from all documents prior to uploading.

Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application.

Accommodations: Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements.

EEO Plan: The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices.

Discrimination Free Work Environment: The District and College are strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District and College encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices.

Work Authorization: Kern Community College District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission.

E-Verify: The Kern Community College District participates in the U.S. Department of Homeland Security's E-Verify program to verify the identity and employment eligibility of all newly hired employees. To learn more about E-Verify, please visit www.e-verify.gov.

Helpful Links:

  • Kern Community College District Salary Schedules
  • Job Descriptions
  • Benefits
  • Faculty Minimum Qualifications/Equivalency Process
  • Full-time permanent employees (20+ hours per month) are eligible for health benefits:
  • Health
  • Dental
  • Vision
  • Life Insurance
  • Long-term Disability
  • In addition to the above benefits, the District also offers a robust voluntary benefits selection:
  • Flex 125
  • Additional products and services through American Fidelity
  • Supplemental voluntary life insurance
  • Tax Shelter Annuities
  • The District participates in CalPERS retirement system and Social Security benefits for Classified and Management employees.
  • Employees covered under the California Public Employees Retirement System (CalPERS), are vested 100% after five years of full time service credit.
  • The District participates in the State Teachers Retirement System (STRS) for faculty.
  • Employees covered under the State Teachers Retirement System (STRS), are vested 100% after five years of full time service credit.
  • All coverages begin on the first of the following month after the hire date.
  • The following classifications are eligible for the Affordable Care Act (ACA) health benefits at the employee expense offered through SISC:
  • Permanent Employees (19 hours or less)
  • Adjunct
  • Temporary Hourly
  • Professional Experts
  • For additional information, please visit our Kern Community College District Benefits webpage.

Employer:

About the Company

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Kern Community College District