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Associate IT Service Analyst (Technical) Michigan Farm Bureau
Lansing, MI2 days ago
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Skills
- Administrative Skillsunmatched
- Agricultureunmatched
- Analysis Skillsunmatched
- Apex Programming Languageunmatched
- Application Programming Interface (API)unmatched
- Authenticationunmatched
- Budgetingunmatched
- Call Centersunmatched
- Change Managementunmatched
- Cloud Applicationsunmatched
- Cloud Computingunmatched
- Communication Skillsunmatched
- Computer Programmingunmatched
- Continuous Deployment/Deliveryunmatched
- Continuous Integrationunmatched
- Customer Relationship Management (CRM)unmatched
- Data Migrationunmatched
- Data Qualityunmatched
- Department of Health and Human Servicesunmatched
- Design Documentunmatched
- DevOpsunmatched
- Diversityunmatched
- Environmental Healthunmatched
- Federal Governmentunmatched
- HTML5unmatched
- Healthcareunmatched
- JavaScriptunmatched
- Law Enforcementunmatched
- Microsoft Windows Azureunmatched
- Multiplatform/Cross-Platformunmatched
- Natural Resourcesunmatched
- OAuthunmatched
- Presentation/Verbal Skillsunmatched
- Process Flowunmatched
- Product Lifecycleunmatched
- Public Safetyunmatched
- REST (Representational State Transfer)unmatched
- Release Management/Engineeringunmatched
- Requirements Managementunmatched
- Risk Analysisunmatched
- Rural Developmentunmatched
- Salesforce.comunmatched
- Single Sign-On (SSO)unmatched
- Software Administrationunmatched
- Software Development Lifecycle (SDLC)unmatched
- Standards Developmentunmatched
- System Integration (SI)unmatched
- Technical Leadershipunmatched
- Technical Strategyunmatched
- Technical/Engineering Designunmatched
- Time Managementunmatched
- Visual Programmingunmatched
- Workforce Managementunmatched
- Writing Skillsunmatched
Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below Client runs through fifteen executive departments which carry out the day-to-day administration of the federal government. Popular departments like Agriculture and Rural Development, Civil Rights, Environment, Health and Human Services, Natural Resources, Secretary of State. This Client has opportunities in a number of career pathways, including, but not limited to, business and administrative support, education and human services, IT and computers, medical and healthcare, natural resources, law enforcement and public safety, skilled trades and more. With positions in over 18 state departments, your perfect career fit is waiting for you at the client. This client is an Equal Opportunity Employer.
Job Title: Programmer Analyst 6
Location: Lansing, MI, 48933
Duration: 1 Month
Job Type: Hybrid
Work Type: Temporary Assignment
Shift: 8.00AM - 5.00 PM
Job Description:
As a Salesforce Developer, you'll be comfortable with the development, design, and implement customizable solutions within Salesforce based upon CRM needs for the client Enterprise Contact Center team at the Department of Technology,Management, and Budget. Responsibilities for this position include but are not limited to:
- Hands-on CRM development supporting crisis call workflows for the MICAL (Michigan Crisis Line), including coding and delivering user stories.
- Work with colleagues, customers, and end users to define technical requirements for new projects and any future enhancements.
- Ensure that the technical requirements tie back to the established customer requirements and performance goals and that the technical direction is consistent with the client's long-term strategy.
- Take ownership of release cycles to implement and deploy new/updates to existing applications and code.
- Has overall technical responsibility for the technical aspects of the project environments
- Compile internal development guidelines/standards for the development team and ensure the team is following those standards.
- Collaborating with Developers for other systems in order to integrate across the business.
- Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.
- Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.
- Devise a training plan for the development team for a smooth and successful transition to Maintenance & Operations.
- Excellent written and verbal communication skills.
Salesforce:
- Strong knowledge and working experience in Service Cloud and Experience Cloud.
- Participation in each phase of full Salesforce.com lifecycle implementations
- In-depth understanding of the capabilities and constraints of the Salesforce
- Strong hands-on experience in writing Apex programming, Visual force pages, Apex triggers, Aura Components, and lightning web components.
- Knowledge in implementing solutions using configurations(no-code) such as Flows, process builders, and workflow Rules, etc.
- Work with technical managers, architects, and business stakeholders in gathering requirements and driving the team to implement technical solutions.
- Hands-on experience with integrating Salesforce with cloud-based applications and on-premises applications using standard and custom REST APIs
- Good Experience in core web technologies including HTML5, JavaScript, jQuery, and web services (REST & SOAP, JSON & XML, etc.)
- Hands-on experience in implementing various authentication protocols(oAuth) to integrate 3rd party applications.
- Demonstrates successful implementation of Batch Apex and/or Schedule Apex development.
- Ownership of all End-to-End technical aspects of a Salesforce.com program: data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom development
- Define, communicate, and manage technical change management (e.g., release) processes for all Salesforce technology efforts.
- Assess Salesforce.com architecture and provide secure, high-performance technical solutions on the Force.com platform
- Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems
- Support SFDX development, branch management, merging, and code deployment activities using Azure DevOps build CI/CD process.
- Identification of risks and issues from a technical perspective.
The successful candidate will be a self-motivated individual, who can work under dynamic conditions and within deadlines.
Required Skills:
- Demonstrated hands on experience with Salesforce, including SFDX and the Salesforce Development Lifecycle
- 6+ years of strong Salesforce development experience
- 4+ years of experience developing within the Salesforce platform using Apex,Visualforce, Lightning Web Components (LWC), Aura, HTML5, and JavaScript
- 5+ years of experience working with Service Cloud and/or Health Cloud
- 3+ years of hands on experience with Salesforce Lightning, including LWC
Preferred Skills:
- Salesforce Certified Platform Developer II
- Experience with Conga and Drawloop
Other desired skills/qualifications:
- Demonstrated hands-on experience with Salesforce, including SFDX and the Salesforce Development Lifecycle
- 6+ years of strong Salesforce development experience
- 4+ years of experience developing within the Salesforce platform using Apex, Visualforce, Lightning Web Components (LWC), Aura, HTML5, and JavaScript
- 5+ years of experience working with Service Cloud and/or Health Cloud
- 3+ years of hands-on experience with Salesforce Lightning, including LWC
- 2+ years of experience with API integrations and Single Sign-On (SSO) implementations
- Experience using Microsoft Azure DevOps or comparable tools for requirements tracking, CI/CD, or release management
- Exposure to data migration and/or cloud integration projects
- Salesforce Certified Platform Developer I and Salesforce Certified Administrator
- Salesforce Certified Platform Developer II
- Additional experience that is beneficial but not required, including:
- Experience with Conga and Drawloop
- Familiarity with governmental processes and compliance, including prior experience working with FedRAMP-compliant tools and environments.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Numbers & Facts
| Location | Lansing, MI |
| Industry | Computer/IT Services |
| Salary | $72.59 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.Similar Jobs
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