Programmer Analyst

Job Duties

• Hands-on CRM development supporting crisis call workflows for the MICAL (Michigan Crisis Line), including coding and delivering user stories
  
• Work with colleagues, customers, and end users to define technical requirements for new projects and any future enhancements.
  
• Ensure that the technical requirements tie back to the established customer requirements and performance goals and that the technical direction is consistent with the client's long-term strategy.
  
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code.
  
• Has overall technical responsibility for the technical aspects of the project environments
  
• Compile internal development guidelines/standards for the development team and ensure the team is following those standards.
  
• Collaborating with Developers for other systems in order to integrate across the business.
  
• Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.
  
• Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.
  
• Devise a training plan for the development team for a smooth and successful transition to Maintenance & Operations.
  
• Excellent written and verbal communication skills.
  

• Strong knowledge and working experience in Service Cloud and Experience Cloud.
  
• Participation in each phase of full Salesforce.com lifecycle implementations
  
• In-depth understanding of the capabilities and constraints of the Salesforce
  
• Strong hands-on experience in writing Apex programming, Visual force pages,Apex triggers, Aura Components, and lightning web components.
  
• Knowledge in implementing solutions using configurations(no-code) such as Flows, process builders, and workflow Rules, etc.
  
• Work with technical managers, architects, and business stakeholders in gathering requirements and driving the team to implement technical solutions.
  
• Hands-on experience with integrating Salesforce with cloud-based applications and on-premises applications using standard and custom REST APIs
  
• Good Experience in core web technologies including HTML5, JavaScript, jQuery, and web services (REST & SOAP, JSON & XML, etc.)
  
• Hands-on experience in implementing various authentication protocols(oAuth) to integrate 3rd party applications.
  
• Demonstrates successful implementation of Batch Apex and/or Schedule Apex development.
  
• Ownership of all End-to-End technical aspects of a Salesforce.com program: data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom development
  
• Define, communicate, and manage technical change management (e.g., release) processes for all Salesforce technology efforts.
  
• Assess Salesforce.com architecture and provide secure, high-performance technical solutions on the Force.com platform
  
• Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems
  
• Support SFDX development, branch management, merging, and code deployment activities using Azure DevOps build CI/CD process.
  
• Identification of risks and issues from a technical perspective.
  
• The successful candidate will be a self-motivated individual, who can work under dynamic conditions and within deadlines
  

Requirements

• Strong Salesforce development experience
  

• Experience working with Service Cloud and/or Health Cloud
  

• Experience developing within the Salesforce platform using Apex, Visualforce, Lightning Web Components (LWC), Aura, HTML5, and JavaScript
  

• Hands on experience with Salesforce Lightning, including LWC
  

Desired Skills

• Experience using Microsoft Azure DevOps or comparable tools for requirements tracking, CI/CD, or release management
  
• Exposure to data migration and/or cloud integration projects
  
• Salesforce Certified Platform Developer I and Salesforce Certified Administrator
  
• Salesforce Certified Platform Developer II
  
• Additional experience that is beneficial but not required, including:
  
• Experience with Conga and Drawloop
  
• Familiarity with governmental processes and compliance, including prior experience working with FedRAMP-compliant tools and environments
  
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Minimum Education

• Bachelor's Degree
  

Location

• Candidates MUST be local to Lansing, Michigan area (within 90 miles) at time of submission. This requirement is non-negotiable.  Resource must meet all these requirements from the beginning
  
• Position is a hybrid schedule  (non-negotiable): This position requires in-office work Tuesdays and Wednesdays. In office days are mandatory and cannot be altered.
  
• Working hours Monday-Friday, approximately 8:00 a.m. to 5:00 p.m.
  

Additional Requirements

• Must be authorized to work in the United States; We are unable to offer sponsorships at this time
  
• Must undergo a background check and drug screening for employment.
  

Employment Terms

• This is a W2 position
  
• 40 hrs per week
  
• HYBRID schedule - (non-negotiable): This position requires in-office work Tuesdays and Wednesdays. In office days are mandatory and cannot be altered.
  

Benefits