Programming Coordinator

About The Role

Banner House’s Programming Coordinator supports the planning, coordination, and execution of club events, activities, and member programming. This entry-level role is ideal for someone who is highly organized, detail-oriented, and passionate about creating exceptional member experiences. The coordinator will work closely with multiple departments to ensure seamless event delivery and high levels of member engagement.

What You'll Do

• Assist in the planning and execution of club events, including social gatherings, family programming, wellness activities, and special events
• Coordinate event logistics such as scheduling, vendor communication, room setup, and materials preparation
• Maintain and update the club’s programming calendar and event registration systems
• Support member communications by drafting event descriptions, emails, and promotional materials
• Collaborate with food & beverage, fitness, and other departments to ensure smooth event operations
• Track attendance, gather feedback, and assist in post-event reporting and analysis
• Provide on-site support during events, including setup, check-in, and breakdown
• Respond to member inquiries regarding programming in a timely and professional manner
• Assist with administrative tasks related to programming and membership engagement

Qualifications

• Bachelor’s degree in Hospitality, Communications, Event Management, or related field preferred (or equivalent experience)
• 1–2 years of experience in hospitality, events, customer service, or a related field
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Ability to work flexible hours, including evenings, weekends, and holidays as needed
• Proficiency in Microsoft Office and Canva; experience with event management software is a plus
• Positive attitude with a strong focus on member service and experience

Work Environment

• Primarily on-site at a private membership club
• Combination of office work and active event support
• Fast-paced, member-focused environment requiring flexibility and teamwork
• Flexible to work evenings, weekends, & holidays