Programs Operations Manager

About Us

Brilla Schools, a growing K-8 network in the Bronx, serves over 2,000 students with plans to expand to educate 3,000 across four elementary and four middle schools. Managed by Seton Education Partners, Brilla Schools are dedicated to forming students of strong wisdom and virtue.  Our classically inspired approach to education combines a content-rich curriculum, inquiry-driven learning, and a focus on virtues, while providing individualized support to meet each child's unique needs.  A national leader in character education and supporting students with varying needs, over the past two years, Brilla alumni have secured spots in the most prestigious high schools in the tri-state area, earning over $3 million in scholarships and financial aid. Our staff are mission-aligned change-makers who believe in fostering a joyful, rigorous learning environment, and Brilla offers some of the most competitive salaries in the market to honor their dedication. With high expectations and a supportive community, we're preparing students to excel in high school, college, and beyond.

Position Overview
The role of Programs Operations Manager is ideal for a strong executor and systems thinker who enjoys translating strategy into action, supporting leaders, and ensuring that complex programs run smoothly and with fidelity. The Programs Operations Manager will work closely with the Chief Programs Officer (CPO) and program leadership to plan, implement, and evaluate programs; manage day-to-day operations; and strengthen cross-functional coordination. This position offers meaningful exposure to organizational strategy and is well-suited for a professional who possesses a growth mindset.

Core Competencies & Responsibilities

Program Planning & Execution

• Support the development and execution of program plans in collaboration with the Chief Programs Officer and program leadership.
• Coordinate day-to-day program operations, managing timelines, deliverables, and workflows to ensure high-quality execution.
• Assist with planning and implementing new initiatives and program improvements based on data, feedback, and organizational priorities.

Operations, Systems & Accountability

• Track program performance and key metrics; assist in compiling reports, dashboards, and summaries for senior leadership.
• Maintain organized documentation, systems, and records to support smooth operations and compliance.
• Manage logistics for trainings, events, materials, and meetings across programs.
• Support budget tracking and resource planning in collaboration with the finance team.

Team & Cross-Functional Collaboration

• Participate in regular program and team meetings to maintain alignment, surface challenges, and drive progress.
• Provide guidance and operational support to program team members, fostering a collaborative and solutions-oriented culture.
• Liaise with internal teams (e.g., academics, operations, finance, talent) and external partners to ensure clear communication and coordination.
• Represent the program team in internal meetings and, as needed, at external events.

Continuous Improvement & Growth

• Identify opportunities to enhance the program and improve operational efficiency.
• Support proposal development, planning documents, and strategic initiatives as assigned.
• Other duties as assigned.

Qualifications and Desired Characteristics

• Unquestioned integrity and commitment to Brilla's mission and values
• Personal responsibility with humility
• A relentless drive for excellence
• A strong belief that all children can achieve both moral and academic excellence
• An unwavering determination to be better today than you were yesterday

The ideal candidate will bring experience, skills, and beliefs in the following areas:

• A bachelor's degree in a related field (e.g., program management, business administration, nonprofit management, education); master's degree preferred but not required
• 4–5 years of experience in program management, operations, or coordination, preferably in a nonprofit or mission-driven organization
• Demonstrated experience supporting program planning, implementation, and evaluation
• Strong organizational, project management, and follow-through skills
• Excellent written and verbal communication abilities
• Strong collaboration and relationship-building skills across teams and functions
• Analytical and strategic thinking skills, with attention to detail and data-informed decision-making
• Proficiency with Microsoft Office and familiarity with project management tools
• Ability to manage multiple priorities and meet deadlines in a fast-paced, evolving environment
• Proactive, resourceful, and eager to grow through increased responsibility and impact
• Ability to travel approximately 10-20% of the time, primarily within the US 

Benefits