Project and Program Management - Program Manager Tech 4

Job#: 3039982

Job Description:

Program Manager Tech 4 - Web Operations & Product Launches (Surface, Windows, Copilot)

Location: Remote (flexible within ±2-3 hours of PST)

Team: Web Strategy & Integrated Marketing

Duration: Contract

Role Overview

The Web Strategy & Integrated Marketing team manages and maintains Microsoft's flagship web properties-including Surface.com, Windows.com, and Copilot-and drives execution for high‑volume product launches and marketing campaigns.

As a Program Manager Tech 4, you will lead complex digital projects, orchestrate cross‑functional delivery, and ensure operational rigor across web production workflows. This role is ideal for a seasoned PM who thrives in fast‑paced environments, enjoys working across marketing, engineering, and design, and wants to contribute to some of Microsoft's most visible product moments.

Key Responsibilities

• Lead end‑to‑end project management for product launches, campaigns, and web initiatives, including workback schedules, dependency tracking, risk mitigation, and launch readiness (QA, go/no‑go).
• Coordinate cross‑functional teams, including engineering, design, marketing, analytics, and external vendors to ensure aligned execution and timely delivery.
• Drive operational excellence by supporting rollout and administration of standardized processes, templates, SLAs, and launch playbooks.
• Manage web production workflows, ensuring accessibility, privacy, compliance, and quality standards are met through structured review cycles and governance processes.
• Oversee intake, ticketing, and CMS‑related workflows, ensuring smooth execution across multiple concurrent projects.
• Maintain clear, proactive stakeholder communication, providing status updates, risk visibility, and alignment across teams.

Typical Day Breakdown

• 30% - Project Planning & Tracking Building workback schedules, managing dependencies, updating project tools, and monitoring progress.
• 30% - Cross‑Functional Coordination Partnering with engineering, design, marketing, and vendor teams; facilitating meetings; ensuring alignment.
• 20% - Execution & Delivery Driving tasks to completion, supporting web production, and ensuring launch readiness.
• 20% - Quality, Process, & Administration Conducting QA, validating processes, managing documentation, and supporting operational rigor.

Required Qualifications (Top 3 Must‑Have Skills)

• 8-10 years of technical web project/program management experience Demonstrated ability to manage complex, multi‑stakeholder digital projects end‑to‑end.
• 8-10 years of stakeholder & communication management Proven success working across cross‑functional teams in fast‑paced environments.
• 8-10 years supporting integrated marketing campaigns or web operations Experience with CMS workflows, web production processes, and digital marketing execution.

Additional Skills & Knowledge

• Strong understanding of Agile/Scrum and traditional project management methodologies.
• Experience with CMS systems, web design workflows, accessibility standards, and QA processes.
• Familiarity with project management tools such as MS Project, ClickUp, Azure DevOps, or similar.
• Ability to manage intake systems, ticketing workflows, and cross‑channel marketing coordination.
• Excellent communication, organization, and stakeholder‑management skills.

Ideal Candidate Background

• Experience with software development life cycle (SDLC)
• Strong grounding in Agile and Waterfall methodologies
• Deep familiarity with web production, digital marketing, and cross‑functional program delivery

What Makes This Role Unique

• Opportunity to work on high‑visibility Microsoft web properties with massive global reach.
• Direct involvement in large‑scale product launches across Surface, Windows, and Copilot.
• Collaboration with marketing, engineering, design, analytics, and vendor teams.
• Influence over standardized processes, operational rigor, and launch frameworks that shape Microsoft's digital ecosystem.
• Fast‑paced, impactful work where your contributions are visible across the organization.

Performance Measurement

Success in this role will be evaluated based on:

• Ability to manage multiple projects in a fast‑moving environment
• Quality and clarity of stakeholder communication
• Collaboration effectiveness across teams
• Consistency in delivering high‑quality, compliant, launch‑ready web experiences

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Employee Type:

Contract

Remote:

Yes

Location:

Mountain View, CA, US

Job Type:

Date Posted:

June 25, 2026

Pay Range:

$60 - $73 per hour

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