Job#: 3030262
Job Description:
Job Title: Project Manager Tech 3
Location: Fully Remote
Duration: Long-term contract
Top 3 Must-Have Hard Skills
· Program/Project Management (3–5 years): Hands-on experience running intake, planning, governance, RAID management, and executive reporting for portfolio-level initiatives.
· Reporting Tool Proficiency (3–5 years): Strong skills in Excel, Power BI, SharePoint/Teams; familiarity with Dataverse/Fabric for producing and maintaining dashboards, trackers, and scorecards.
· Stakeholder Facilitation & Communication (3–5 years): Proven ability to lead meetings, drive alignment, build relationships, and present clearly to senior leaders and cross-functional teams.
Summary:
· The Global AI Business Solutions Customer Success team is looking for a contractor to support operational excellence through program/portfolio management for the GSA team. This role will help Priority Cohort leaders and other workstream owners deliver against commitments by establishing a consistent project framework and providing reliable, leadership-ready reporting.
· This contractor will establish and run an intake and triage process for GSA initiatives; implement standard planning and governance artifacts; maintain an integrated view of the portfolio (milestones, deliverables, dependencies, risks/issues); and provide hands-on program/project management support for Priority Cohort leaders and other key efforts.
· The contractor will use modern productivity and analysis tools (including Copilot Analyst where appropriate) to accelerate status consolidation, trend identification, and executive narrative generation—while ensuring reporting is validated, consistent, and decision-ready.
· This role will partner closely across the AI Business Solutions Customer Success Team, working with Unified Success, Business Strategy and Global Solution Architect teams to drive operational outcomes. It will also work with key partner organizations.
Key Responsibilities
Portfolio Intake, Triage & Prioritization
· Design and operationalize the end-to-end intake process for Priority Cohort and other GSA initiative requests (channels, required information, routing, and status visibility).
· Facilitate triage with leaders and stakeholders: prioritize work, clarify outcomes and scope, confirm owners, and maintain a transparent portfolio backlog.
· Publish portfolio-level intake and throughput reporting (new requests, aging, capacity signals) and recommend operating model improvements.
Project Framework, Planning & Governance
· Establish standard project artifacts (charter, success criteria, deliverables, milestones, RACI, comms plan) and coach project leaders on consistent usage.
· Build and maintain integrated plans/work-backs for Priority Cohorts and other initiatives, track milestones, dependencies, and critical path items.
· Facilitate governance forums and reviews: drive action/decision capture, manage change control (scope/timeline), and ensure follow-through to closure.
Portfolio Reporting, Executive Narratives & Communications
· Produce weekly/monthly portfolio and Priority Cohort status reporting (progress vs plan, health, key deliverables) with consistent definitions and templates.
· Maintain RAID and dependency views; highlight trends, emerging risks, and cross-team blockers with recommended mitigations and asks.
· Own work-backs for recurring executive communications: collect inputs, drive review checkpoints, and publish leadership-ready narratives and scorecards.
· Support planning motions (FY planning and in-year) by consolidating priorities, aligning timelines, and standing up measurement baselines for key initiatives.
· Deliver ad-hoc portfolio analysis and decision briefs (e.g., trade-offs, capacity considerations, scenario views) with clear assumptions and validated data.
RAID, Dependencies & Delivery Support
· Maintain risks, issues, assumptions, and dependencies for the portfolio, drive mitigations, escalation paths, and owner follow-up to closure.
· Provide project management support to initiative owners (cadence, action logs, meeting facilitation, stakeholder updates) and coordinate cross-team resolution of blockers.
Reporting Tooling, Automation & Insight Acceleration
· Maintain the portfolio reporting mechanism and artifacts (templates, trackers, dashboards) and ensure data is current, consistent, and sourced appropriately.
· Use Copilot Analyst and standard tooling (Power BI/Excel/SharePoint/Teams) to accelerate status consolidation and insight generation—while validating outputs, documenting methods, and maintaining trust in reporting.
Documentation, Enablement & Continuous Improvement
· Create and maintain a PMO playbook: templates, SOPs, governance guidance, and onboarding materials for initiative owners and contributors.
· Run retrospectives and identify improvements to the operating rhythm and reporting approach, drive adoption of agreed changes across the team.
Required Skills & Qualifications
· Program/project management expertise: work-backs, governance, RAID, dependency management, and executive-ready status reporting.
· Portfolio thinking ability to manage competing priorities, drive alignment and trade-offs, and maintain an integrated view across multiple initiatives and stakeholders.
· Reporting tool proficiency: strong Excel skills and comfort with Power BI (or similar) to produce and maintain scorecards/dashboards; familiarity with SharePoint/Teams-based tracking. Familiarity with Dataverse/Fabric a plus.
· Ways of working: high attention to detail, strong facilitation and written communication, ability to lead in an assistive capacity across teams, and comfort using Copilot Analyst to accelerate (with validation). Experience supporting senior stakeholders preferred.
· Soft skills & executive readiness: self-starter who can work independently, lead meetings, build strong relationships with leaders, and present clearly to team members and leadership.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.
VEVRAA Federal Contractor.
We request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.