Location: Boston, MA Duration: 8 Months Work Mode: Onsite
Responsibilities:
Provide appropriate information to clients and others via phone, in-person, by email, at workshops, and through one-on-one counseling and any other program marketing or outreach efforts with the highest level of customer service possible.
Provide administrative support to staff related to programs, contracts, and/or projects.
Perform data entry and maintenance of electronic and hard files.
Organize and prepare bulk mailings, advertisements, email blasts, and assist with other outreach efforts.
Assist with the preparation and execution of Requests for Proposals, service orders, contracts, invoices, and payments.
Prepare and track enrollment and commitment forms through Administration and Finance.
Track and report on program budgets, production, and performance metrics.
Conduct research and prepare reports and presentations as requested.
Coordinate with other units or divisions to ensure telephone coverage and/or help with various program efforts.
Provide support/assistance to other units or divisions as assigned.
Perform related work as required.
Requirements:
At least two years of full-time, or equivalent part-time, administrative experience. Appropriate educational substitutions may be made.
Demonstrated communication, interpersonal, organization, and follow-up skills.
Ability to attend to detail and initiate special projects of moderate complexity with minimum supervision.
Must hold a Boston residency, i.e., Boston, Roxbury, West Roxbury, Mattapan, Dorchester.
Preferred Skills:
Experience in public administration, housing, program management, or real estate preferred.
Proficiency with computer-based office software, such as MS Office (Word and Excel), Salesforce, Google Suite, and working knowledge of desktop, mobile, and web-based platforms preferred.
Ability to exercise good judgment and focus on detail as required by the job.
Numbers & Facts
Location
Boston, MA
Salary
$33.91 Per Hour
Skills
Administrative Skillsunmatched
Advertisingunmatched
Billingunmatched
Budgetingunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Desktop PCunmatched
Financeunmatched
Follow Throughunmatched
Interpersonal Skillsunmatched
Mail Processingunmatched
Marketingunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Wordunmatched
Performance Metricsunmatched
Presentation/Verbal Skillsunmatched
Project/Program Managementunmatched
Public Administrationunmatched
Public Housingunmatched
Real Estateunmatched
Reporting Skillsunmatched
Request for Proposals (RFP)unmatched
Research Skillsunmatched
Salesforce.comunmatched
Telephone Skillsunmatched
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