JOB DESCRIPTION
Gathers, analyzes, translates and delivers information in clear, concise and meaningful formats based on specific business unit requirements and according to established department standards. Provides support and assistance in scheduling, documentation, communication and cost management. Most importantly, working backbilling errors within the Service Entry Sheet process, with internal and external customers. Updates the back-billing tool and collegues. Assists in information collection and validations. Provides input to vendor billing research information. Facilitates collaborative documents and data stores. Helps prepare status reports and presentations. May coordinate the activities of a project sub team and/or project activities to the extent those efforts might affect completion of assigned tasks. Excellent oral and written communication skills are required. Must have strong knowledge of MS Office.
What are the top 3-5 skills and qualifications (technology/application/software, etc.) required?
- Excel spreadsheet knowledge.
- Microsoft Office 365.
- Work order and PO experience through SAP.
- Strong communication skills.
- Organizational skills.
Ideal candidate background and how many years required?
- Experience with work order creation within SAP.
- Customer service experience, dealing with people on a day-to-day basis.
- No specific number of years mentioned.