Job Description
Our Project Coordinators are responsible for assisting our Project Managers in organizing our ongoing projects. This position involves monitoring project plans, schedules, work hours, budgets, collections, and ensuring that project deadlines are met. This role involves constant communication between all parties related to the project with a strong focus on invoicing and collections.
Supervisory Responsibilities
• There are no supervisory responsibilities that align with this role.
Responsibilities
• Work directly with assigned project managers.
• Coordinate all administrative functions of assigned active jobs.
• Adhere to all insurance provider guidelines, program, and TPA guidelines.
• Handle insurance carrier documentation.
• Facilitates correspondence between all parties – clients, Insurance, TPA’s, etc.
• Assist in the communication & scheduling between the property owner and project managers.
• Assist in invoicing and collection of payments due.
• Assist with the distribution of work orders for subcontractors.
• Assist with the intake of new jobs.
• Manage proper job documentation flow.
• Please note, the duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time.
Required Skills/Abilities
• Strong knowledge of office technology, especially Microsoft 365.
• Knowledgeable about file management, transcription, and other administrative procedures.
• Strong critical thinking, problem-solving and multitasking skills.
• Strong verbal and written communication and organization skills.
• Detail-oriented.
• Customer service oriented.
• Strong time management skills.
• Ability to systematize efficient work procedures.
• Ability to analyze and prioritize.
• Flexibility and willingness to perform duties as requested.
• Good communication and interpersonal skills.
• Extremely organized.
• Confidentiality.
• Technologically savvy.
Education and Experience
• Restoration industry experience highly preferred.
• Knowledgeable about Xactanalysis, Alacrity, Contractor Connection and other Third-Party Administrators is preferred
• High school diploma or equivalent required.
Physical Requirements
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Adjusting or moving objects up to 20 pounds in all directions.
• Repeating motions that may include the wrists, hands and/or fingers.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results