Adobe Product Family, Analysis Skills, Apple, Best Practices, Business Administration, CIM (Common Information Model), Cisco Network Systems, Cloud Computing, Communication Skills, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Demand Forecasting/Planning, Detail Oriented, Facebook, Information Systems/Technology IS/IT Administration, Inventory Management, LinkedIn, Microsoft Excel, Microsoft Product Family, Multitasking, Network Operations Center, Network Security, Order Processing, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Professional Services, Project/Program Coordination, Project/Program Management, Reporting Dashboards, Sales, Service Level Agreement (SLA), ServiceNow, Supply Chain, Team Player, Time Management, Twitter, Writing Skills
Description
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
Project Coordinator is a key role to delivering customer service directly to our top tier clients in order to achieve a high degree of customer satisfaction and meeting the customer’s SLA expectations for projects. This role requires a highly-motivated individual with the ability to deal with ambiguous requests, manage on-going deployment schedules and handle multiple competing priorities.
What you’ll do as the Project Coordinator:
The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
- Coordination of the deployment processes.
- Coordinating with multiple internal teams via multiple tools (CRM, FTM, CIM, AX, Kinaxis, ServiceNow)
- Understand Order Processing with attention to detail including quality checking, releasing and monitoring shipment status
- Working in a team environment
- Developing firm understanding of the principles and best practices of inventory management.
- Managing project tools including enterprise, such as Client dashboards, Smartsheets and MS Excel
- Drive all deployment requirements through demand planning tools (Kinaxis) including order processing, schedule changes, order changes, and Internal changes.
- Project management experience is a plus
What you will bring to the team:
- Bachelor’s degree in IT/Business Administration or any other related field
- Strong customer service skills
- Excellent organization skills and process expertise
- Ability to deal with ambiguity.
- Excellent verbal and written communication skills
- Ability to meet aggressive deadlines
- Analytical with excellent problem-solving skills
- Very driven, team-oriented and active participant in accomplishing team goals
- Ability to work with little or no supervision
Qualified candidates can expect at salary range up to $60,000.00.
#LI-JL1
#LI-Remote
Zones offers a comprehensive Benefits package
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits, including medical, dental and vision coverage, life insurance, disability insurance, voluntary accident, hospitalization and critical illness insurance options, a 401(k) plan with matching provision, and many more. Generally, Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
At Zones, work is more than a job – it is an exciting career on a global team that is client centric, has a passion for technology, embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States.