Project Coordinator – IT Service Delivery
Location: Tempe, AZ | Full-Time
Salary: $48,000 – $60,000 annually
Candidates: must be local to the Phoenix/Tempe metropolitan area.
This position is based out of the Tempe, AZ
office.
Position Summary
We are seeking an organized, detail-oriented Project Coordinator to support IT Professional Services projects. This
position works closely with Project Managers, engineers, contractors, sales teams, and customers to coordinate project
schedules, resources, documentation, and activities from project kickoff through completion.
The Project Coordinator will
also coordinate smaller IT projects, helping ensure services are delivered on time, within budget, and according to
customer expectations.
Key Responsibilities
- Support Project Managers with scheduling, resource coordination, project tracking, documentation, and closeout.
- Coordinate schedules for engineers, contractors, and other technical resources.
- Coordinate project kickoff meetings with internal teams and customers.
- Monitor project activity, timelines, and deliverables.
- Maintain project documentation, including schedules, time records, change requests, and closure documents.
- Maintain project information within Professional Services Automation (PSA) software.
- Coordinate subcontractor schedules and Statements of Work (SOWs).
- Communicate project updates and escalate issues when necessary.
- Coordinate smaller projects from initiation through completion.
Qualifications
- 3+ years of professional experience in project coordination, project support, IT support, service delivery, scheduling,
resource coordination, or a related role.
- IT industry experience preferred but not required.
- Transferable experience in service dispatch, event coordination, customer service, scheduling, or resource
coordination will also be considered.
- Associate degree or higher in Business, Project Management, Information Technology, or a related field preferred.
- Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
- Excellent written and verbal communication skills.
- Strong organizational, planning, time-management, customer-service, and teamwork skills.
- Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
- Project Management, IT, or Microsoft Office certifications are a plus but not required.
Compensation & Benefits
- Salary: $48,000 – $60,000 annually, based on experience and qualifications.
- Comprehensive medical, dental, and vision insurance.
- 401(k) with 100% employer match up to 4% of compensation and immediate vesting.
- Employer-paid life, short-term, and long-term disability insurance.
- HSA/FSA options and employee wellness/EAP programs.
- Additional voluntary benefits, including accident, critical illness, legal, and pet insurance.