The Project Coordinator IT & Strategic Initiatives will provide coordination and delivery support for Capital Department and Police-driven projects, with a strong emphasis on IT scope definition, technical documentation, and strategic initiatives.
The role supports effective capital delivery through planning, scheduling, follow-up, documentation, and cross-functional coordination, while also assisting with organization-wide technology initiatives and alignment of IT requirements that support both project delivery and day-to-day operations.
Key Responsibilities:
Capital & Police Project Coordination
Support planning, coordination, scheduling, and milestone tracking for Capital Department and Police-driven capital projects
Track actions, risks, issues, assumptions, and dependencies; support structured follow-up to ensure timely resolution
Assist with preparation and maintenance of project documentation, schedules, status reports, dashboards, and meeting materials
Coordinate with internal departments, Police stakeholders, external partners, consultants, and vendors
IT & Strategic Initiatives Coordination
Provide coordination and follow-up support for strategic, organization-wide IT and innovation initiatives, including multi-department programs and major readiness efforts (e.g., FIFA World Cup 2026)
Support alignment between capital delivery schedules, operational requirements, and IT/technology milestones
Coordinate dependencies across infrastructure, communication systems, applications, data, cybersecurity, and operational technology workstreams
IT Scope Definition & Technical Documentation
Support development and maintenance of IT scope documentation, including high-level solution descriptions, system inventories, and technical dependency mappings
Assist with documenting functional and non-functional requirements, including availability, performance, security, data, and reporting requirements
Coordinate creation and maintenance of technical artefacts such as requirement traceability matrices, interface inventories, integration diagrams, and environment overviews
Support change control processes related to IT scope, ensuring impacts to cost, schedule, risk, and operations are documented and communicated
IT & Business Requirements Alignment
Work with various internal and external stakeholders to elicit, document, and validate business and operational IT requirements
Translate business needs into structured requirement documentation suitable for IT planning, estimation, and implementation
Coordinate reviews and approvals of IT requirements, scope, and deliverables with internal IT teams and external vendors
Data Governance & Technology Integration Support
Support documentation and coordination related to data governance, including data flows, data ownership, data standards, system integration, and reporting requirements
Assist with ensuring technology solutions align with enterprise architecture, cybersecurity, privacy, and data governance frameworks
Support coordination of testing, readiness, and operational handover activities related to IT-enabled solutions
General & Program Support
Provide supplementary coordination capacity to complement existing internal resources and contractors
Support consistent communication, documentation control, version management, and audit-ready records
Perform other related project coordination and strategic initiative support duties as required
Required Qualifications & Experience
Demonstrated experience supporting IT-enabled projects, capital programs, or large-scale public-sector initiatives
Proven ability to understand and document complex technology environments, including infrastructure systems (e.g., servers, networks, cloud platforms), communication systems (e.g., voice, radio, data, and networked communications), and passenger-facing or public-facing technologies (e.g., digital signage, information displays, access control, ticketing, or customer information systems)
Experience reviewing and interpreting system architectures, interface diagrams, data flows, and technical specifications to support planning, coordination, and dependency management
Experience coordinating between business units, IT teams, and external vendors to align system requirements, scope, and deliverables
Demonstrated experience producing and maintaining structured project and IT documentation, including requirements, dependency mappings, and integration documentation
Strong analytical, organizational, and follow-up skills, with the ability to manage multiple priorities in complex, multi-stakeholder environments
Preferred Qualifications
Experience supporting Police, public safety, transportation, or government organizations
Familiarity with enterprise IT environments, system integration approaches, and data governance concepts
Experience supporting digital transformation, innovation initiatives, or major event readiness programs
Knowledge of project management and delivery methodologies (e.g., PMBOK, Agile, hybrid environments)
Reporting & Working Relationships
Reports to the Head of Innovation
Works closely with Capital Department teams, Police stakeholders, IT teams, consultants, and external partners