Project Coordinator

Title: Project Coordinator

Classification: Non-Exempt

About the Organization

RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60+ branch locations. At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees.

Position Summary

The Project Coordinator is a versatile role responsible for supporting branch operations through project coordination, customer service, and administrative functions. This position serves as a key liaison between customers, field operations, and branch leadership by coordinating projects and resources, preparing estimates and bid packages, maintaining office operations, and supporting scheduling and financial activities. This role contributes to the successful planning, execution, and completion of projects while ensuring exceptional customer service, operational efficiency, and profitability. This position reports directly to the Operations Manager.

Essential Functions and Responsibilities

Project Coordination & Customer Service

• Analyze customer requirements and coordinate equipment, personnel, and project resources.
• Schedule crews and equipment using the most efficient and cost-effective methods.
• Plan, coordinate, and monitor projects to ensure timely completion.
• Establish and maintain positive relationships with internal and external customers.
• Provide guidance regarding project requirements, traffic control operations, and equipment capabilities.
• Coordinate equipment transfers between branches as needed to meet operational demands.
• Ensure the accuracy of project documentation through research, reconciliation, and resolution of discrepancies.
• Monitor project schedules and reporting to ensure deadlines are achieved.

Bid Administration

• Review construction plans and specifications to determine project scope and construction methods.
• Attend pre-bid meetings and perform local or regional site visits as required.
• Assemble complete bid packages and obtain required approvals prior to submission.
• Evaluate external factors that may impact project pricing, scheduling, or profitability.
• Support the Estimator throughout the bidding process.

Administrative & Office Operations

• Set up jobs within company systems and schedule work tickets for field personnel.
• Review work tickets to ensure all required documentation, photos, signatures, and billing information are complete.
• Maintain filing systems, records, and general office organization.
• Prepare correspondence, reports, and operational documentation.
• Coordinate company cell phone inventory, including setup, activation, and troubleshooting for employees.
• Provide backup support for onboarding and new hire orientation activities.
• Maintain accurate project, operational, and financial records.
• Perform additional administrative and operational duties as assigned.

General Responsibilities

• Follow all company safety policies, procedures, and regulations.
• Ensure compliance with company policies and operational standards.
• Collaborate with branch leadership, estimating, operations, and field personnel to support business objectives.
• Perform other duties as assigned to support branch operations.

Knowledge, Skills & Abilities

• Excellent customer service and interpersonal communication skills.
• Strong verbal and written communication abilities.
• Exceptional organizational and time management skills.
• Ability to prioritize multiple assignments in a fast-paced environment.
• Strong analytical, critical-thinking, and critical thinking skills.
• High attention to detail with the ability to identify and resolve discrepancies.
• Ability to work independently while contributing effectively within a team.
• Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word.
• Experience using scheduling, billing, estimating, and project management software.
• Strong mathematical aptitude and ability to interpret financial and estimating data.
• Working knowledge of project scheduling, and equipment coordination.
• Ability to interpret construction drawings and specifications.
• Deadline-oriented with a keen sense of urgency.
• Willingness to work additional hours as business needs require.

Education & Experience

• High School Diploma or GED required, Associate degree preferred.
• Minimum of two (2) to three (3) years of experience in construction administration, project coordination, estimating, dispatching, office administration, traffic control operations, or a related field.
• Construction industry experience is highly preferred.
• Experience with estimating, bid preparation, scheduling, billing, or customer service is preferred.
• Experience with Microsoft Office applications is required.
• Knowledge of construction estimating principles and project coordination processes is preferred.
• Ability to thrive in a fast-paced construction environment while meeting deadlines.
• Must be self-motivated, highly organized, and capable of working independently as well as collaboratively.

EOE Statement

RoadSafe is an Equal Opportunity Employer/including Disabled/Veterans