Background Investigation, Calendar Management, Career Development, Communication Skills, Concrete, Customer Support/Service, Multitasking, Organizational Skills, Problem Solving Skills, Project/Program Coordination, Residential Construction, Waterproofing
Project Coordinator at ThrasherGroup
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Project Coordinator
- Omaha, NE
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- Customer Care
- $23+ / hour
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- Project Coordinator
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At Thrasher, we believe that fulfilling work leads to a fulfilling life. Since 1975, we have been committed to exceptional customer service. We are a family-owned residential construction company specializing in waterproofing, foundations, and concrete repair. Our ambitious nature drives our mission to deliver a "WOW" experience and challenge the status quo. We foster a work environment where employees feel valued and passionate while also creating opportunities for growth. We need strong individuals like you to help us set new standards and make a meaningful impact.
Pay Range: Starting at $23/hour
Job Description: Your Impact
Are you a proactive and organized problem-solver? As a Project Coordinator, you'll play a key role in keeping our projects running smoothly and our customers receive exceptional service. You'll be the main point of contact for both homeowners and our crews-providing updates, answering questions, and coordinating essential tasks. Your expertise will be crucial in handling all logistical aspects, including permits, locates/utilities, and scheduling. By maintaining clear and consistent communication between our teams and customers, you'll help create an outstanding experience from start to finish.
Job Duties: How You Win Everyday
- Manage our crews' calendars to maintain an organized backlog by proactively reaching out to homeowners to reschedule and move projects forward.
- Serve as a key point of contact for homeowners and crews, providing project updates, answering questions, and setting proper expectations.
- Collaborate with a variety of team members to ensure our customers have an excellent experience and are set up for success.
Qualifications: What You Offer
- Minimum of 1-3 years of customer service or coordination experience
- Excellent communication skills with the ability to build relationships and effectively engage with both homeowners and crews
- Strong organizational and multitasking abilities
- Reliable transportation to and from the Omaha headquarters
- Pre-employment screening includes, but isn't limited to, a felony/misdemeanor background check
Benefits: What We Offer
- Medical insurance, dental insurance, flex spending, HSA, vision insurance, and life insurance
- 401(K) Retirement savings up to a 5% match
- Employer paid life insurance in the amount of $50,000
- Company-led community volunteer opportunities
- Comprehensive paid training
- Career growth and development
Thrasher Group and their affiliates are an Equal Opportunity Employer.
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Thrasher Foundation Repair