Experience:
• Minimum 4+ years of project coordination, program support, operations support, administrative support, or related experience.
• Experience supporting cross-functional teams and managing project documentation preferred.
Key Responsibilities:
• Provide project and program support to functional teams and business processes.
• Monitor project timelines, budgets, milestones, and overall project status.
• Assist in the development, implementation, and administration of project guidelines, procedures, and operational processes.
• Gather, compile, analyze, and maintain project-related information and reports.
• Provide technical and administrative support including documentation, data extraction, data review, tracking, and coding activities.
• Support program and system training initiatives for internal stakeholders.
• Maintain project documentation and ensure data accuracy and completeness.
• Coordinate project activities and communicate updates to project teams and stakeholders.
• Identify process improvement opportunities and recommend solutions to management.
• Support special projects and non-routine administrative assignments.
• Provide guidance, coaching, and training to junior team members as needed.
• Collaborate with internal and external contacts to obtain and share project information.
Summary:
Provide project and program coordination support by monitoring timelines, budgets, milestones, and overall project performance. Assist with project planning, documentation, reporting, data analysis, and process administration to ensure successful execution of business initiatives. Maintain accurate project records, support stakeholder communications, coordinate training activities, and identify process improvement opportunities. Collaborate with cross-functional teams to support operational efficiency, project delivery, and continuous improvement efforts while providing technical and administrative support throughout the project lifecycle.