Position: Project Coordinator-Restoration
Position Overview
As a Project Coordinator, you will play a critical role in supporting project execution and client satisfaction. You’ll assist with job file management, customer communication, scheduling, and coordinating with field teams. You’ll also help manage billing processes including accounts receivable (AR) and accounts payable (AP).
Key Responsibilities
- Coordinate day-to-day project administration for emergency restoration jobs
- Maintain accurate, organized digital and physical job files
- Handle AR/AP tasks including invoice generation, payment follow-ups, and vendor payments
- Answer and route customer care calls; provide updates and ensure satisfaction
- Communicate and collaborate with field crews, estimators, and third-party vendors
- Schedule inspections, follow-up visits, and job completion activities
- Prepare internal reports and assist with insurance documentation
- Support the team in ensuring jobs are completed on time and within budget
Qualifications
- 2+ years experience in project coordination, administrative support, or customer service
- Prior experience in restoration, construction, or emergency services a plus
- Working knowledge of AR/AP processes
- Strong computer skills (Microsoft Office, QuickBooks, or restoration-specific software like Xactimate, DASH, or PSA preferred)
- Excellent organizational and communication skills
- Ability to multitask in a high-pressure, fast-paced environment
- Strong attention to detail and problem-solving abilities
- Collaborative mindset with a “can-do” attitude
Why Join The Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider, but to restore communities.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results