We are Ideal Restoration and we save the spaces that shelter teach heal and change the world. We offer a range of emergency and environmental services designed specifically for commercial public facility and multi-family housing managers. From the moment Ideal is engaged we take control of the situation. We quickly and effectively resolve issues and ensure the health and safety of building occupants. We have a strong orientation towards customer success were always focused on minimizing costs risks and the impact on building operations and people. With our headquarters in San Francisco were geographically positioned to respond within 90 minutes or less to every call we receive. Ideal is proud to be a Womens Business Enterprise and San Francisco Local Business Enterprise.
Who are you? You are inspired by Ideals mission thrive in a fast-paced environment and are passionate about delivering excellent internal and external client experiences through seamless project support. As a dynamic results-oriented go-getter you possess grit resilience confidence and a sense of urgency to execute projects effectively and efficiently. You are an organized problem-solving coordinator who loves streamlining processes and enhancing team collaboration. You meticulously manage project documentation communications and administrative tasks to ensure timely and profitable project delivery. You are passionate about supporting successful environmental remediation projects proactively resolving issues and contributing to the restoration of customers properties to pre-loss condition. As a communicative and trustworthy central point of contact you measure success by the smooth progression of projects supporting colleagues and ensuring client satisfaction. You are an experienced resourceful and collaborative individual committed to growth through effort feedback reflection and learning in project coordination.
Job Description
Your mission is to provide exceptional project coordination for environmental remediation projects ensuring seamless communication efficient resource allocation and high customer satisfaction. You will facilitate communication between office and field teams manage project documentation proactively remove obstacles to project completion and foster collaboration among stakeholders. As a key point of contact you will liaise with vendors the warehouse insurance adjusters project managers and customers. You will manage the project lifecycle including assembling estimates notifications and manifests utilizing HubSpot for documentation and developing material allowances and scope sheets. You will also track contracts invoices submittals and estimates provide daily status updates maintain project schedules and files collect site reports and logs prepare change orders and supplements assist with material purchases and deliveries and facilitate customer warranties and certificates of completion.
Requirements
1-3 years of experience in construction or restoration project coordination or a related administrative role with strong organizational and communication skills high school diploma or GED required. Proficiency in Google Suite Xactimate software experience is a plus familiarity with CRM or project management software e.g. HubSpot is highly desirable. Bilingual EnglishSpanish is required. Basic understanding of financial reports and strong mathematical skills. Exceptional listening and communication skills to interact effectively with diverse stakeholders. Proactive and detail-oriented approach to problem-solving and task management ability to work independently and collaboratively in a fast-paced team environment. Availability during standard business hours Monday - Friday 730 AM - 430 PM with a 1-hour daily lunch with occasional overtime or schedule adjustments as needed.
Physical Requirements
Ability to stand bend kneel reach stoop lift carry up to 30 lbs operate a computer sit for extended periods communicate in-person virtually at distances and drive with reliable transportation to offices.
Benefits and Compensation
Starting hourly pay of $24-28 per hour DOE with generous medical dental 401k and other benefits. Ideal covers 90% of employee and 25% of dependent medical insurance premiums.
Work Location
The San Francisco Bay Area