Project Coordinator

1-800 Hansons LLC

Troy, MI

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JOB DETAILS

SALARY

$19–$22 Per Hour

SKILLS

Change Management, Communication Skills, Construction, Credit and Collections, Customer Escalations, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Documentation, Health Plan, High School Diploma, Logistics, Microsoft Excel, Microsoft Office, Microsoft Word, Multitasking, Office Management, Operations Management, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Productivity Management, Project Close-Out, Project Execution, Project Lifecycle, Project Management Software, Project Schedule, Project/Program Coordination, Schedule Development, Telephone Skills, Time Management, Training/Teaching, Writing Skills

LOCATION

Troy, MI

POSTED

1 day ago

Join a Company That Gets It Done At HANSONS, we've spent decades helping homeowners improve and protect their homes through industry-leading products and exceptional customer service. We're looking for a highly organized, customer-focused Project Coordinator to support project execution, customer communication, scheduling, and branch operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in delivering an outstanding customer experience from start to finish. What We Offer Earn up to $22 per hour Weekly pay via direct deposit every Friday Health benefits available after 30 days of employment 401(k) with company match available after 90 days of employment Holiday pay available after 30 days of employment Paid Time Off (PTO) with unlimited rollover of unused accrued hours Company-provided tools, training, and resources to support your growth and development Opportunities for advancement within a growing organization Employee-led committees that help foster a fun, engaging, and positive company culture A supportive team environment focused on recognition, collaboration, and success What You'll Do Customer Communication & Project Coordination Serve as the primary point of contact for customers throughout their project lifecycle Conduct welcome calls and establish clear expectations for the project process Provide installation-day communication and support Coordinate with customers, installation partners, and internal teams to ensure projects stay on schedule Resolve customer concerns and escalate issues when necessary Scheduling & Install Management Schedule and reschedule installation appointments Maintain an optimized installation calendar and maximize crew productivity Confirm installation dates, customer readiness, material deliveries, and project logistics Manage scheduling changes due to weather, customer requests, or operational needs Collections & Project Closeout Complete project completion calls and payment collection activities Process payments through approved methods Ensure all project documentation is completed and uploaded accurately Support project closeout and escalation procedures What We're Looking For Required Qualifications High school diploma or GED Minimum 1 year of administrative, office, customer service, scheduling, or coordination experience Strong organizational and multitasking skills Excellent verbal and written communication abilities Proficiency in Microsoft Office (Word and Excel) Ability to work independently and manage multiple priorities Must be at least 18 years old Preferred Qualifications Experience in scheduling, operations, office management, or project coordination Familiarity with CRM or project management software Experience in the home improvement, construction, or service industry Why Join HANSONS? At HANSONS, our culture is built around five core values: Get It Done – Fast, Right & Now Strive for Five – Go Above & Beyond Be a Problem Solver – Own It to Resolve It Today Care – Treat Everyone with Priority, Respect & Integrity Communicate – Call, Answer & Reach the Customer We're committed to investing in our people, promoting from within, and creating opportunities for long-term career growth. If you're organized, customer-focused, and ready to make an impact, we'd love to hear from you. Apply today and become an essential part of delivering an exceptional customer experience at HANSONS. HansonsHP Compensation details: 19-22 Yearly Salary PI62fb7eb4c161-25448-410671055c143e31-5e48-4549-b638-05792d185386

About the Company

1-800 Hansons LLC

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