Project Engineer

We are seeking a full-time Project Engineer at our Tonawanda, NY office. This is an onsite position responsible for providing product, application engineering, sales, and project management support to customers and sales representatives while interfacing with a team of technical Sales Managers. 

Responsibilities

• Review assigned inquiries, including customer documentation and specifications, to support the definition of appropriate products to offer.
• Perform engineering and product sizing calculations to specify equipment.
• Complete or support completion of cost estimates and technical proposals for sales team review and submittal to customers and/or associated sales representatives.
• Analyze customer project requirements and communicate with engineering, production, and other operations groups as needed.
• Direct and manage project execution from beginning to end, supporting both internal and external customers.
• Support the Order Entry Administrator with the creation of new customer orders and job orders.
• Act as a single point of accountability to oversee, direct, and manage project deliverables from inquiry through warranty.
• Collaborate with vendors and suppliers on pricing, lead times, and productivity ideas to support customer solutions.
• Create Design Change Notices (DCN) for customer-driven scope changes to internal teams when required.
• Track project scope changes and communicate updated pricing to customers for review and approval in accordance with Buffalo protocol.
• Support the definition of materials and define BOM requirements for the BOM coordinator for creation and/or loading of items into the ERP system.
• Act as a liaison between Buffalo customers and all departments within the organization.
• Support internal design review meetings with Engineering and Design teams to review compliance with customer requirements and product realization.
• Facilitate and schedule project kickoff meetings with internal teams.
• Meet with existing and potential customers and support trade show efforts (travel up to 20%).
• Support the Customer Service team, where applicable.
• Write and follow up on various non-conformity reports where applicable.
• Support customer and third-party witness points/inspections at facilities (travel up to 5%).
• Participate in business development and marketing activities, such as contacting existing customers and new prospects to discuss new products and projects.
• Comply with all company policies, procedures, and company/customer confidentiality agreements.
• Create, maintain, and improve relationships with customers, sales managers, and outside sales representatives.

Qualifications

• Bachelor of Science in Engineering degree (preferably in Mechanical or Chemical Engineering).
• 2-3 years of experience in an industrial or manufacturing business (preferred).
• Awareness of manufacturing methods and procedures.
• Maintain a customer-focused perspective in all activities to ensure customer needs are successfully met.
• Excellent communication skills, both written and verbal.
• Ability to work cooperatively with other project team members and customers across a wide range of positions and talents.
• Intermediate to advanced proficiency in Microsoft Word, Excel, and Outlook, as well as Adobe Acrobat and Windows.
• Able to carry out detailed written or oral instructions.
• Able to understand proper handling of all paperwork required in the department, including reporting of time.
• Able to manage multiple concurrent projects and priorities with frequent interruptions.
• Able to function and concentrate in a busy, noisy environment.
• Ability to travel to Canada to facilitate work on projects manufactured at that location.
• Technical aptitude – understanding equipment specifications and process applications, equipment assembly logistics, and material and labor cost contributions to overall equipment cost estimates and engineering principles.

Competitive Benefits

• Generous paid time off and 80 hours of holiday pay each year.
• Opportunity to become an Employee Owner. This benefit is fully funded by the company and builds value over time based on company performance.
• Medical, Dental, and Vision Insurance with a company contribution and Health Savings Account (HSA) participation. Flexible Spending Accounts (FSAs) are also available for healthcare and dependent care expenses.
• Company-paid Basic Life Insurance, Accidental Death & Dismemberment (AD&D), and Long-Term Disability coverage, along with supplemental Short-Term Disability coverage (company pays 50% of the premium).
• Voluntary coverages such as additional life insurance and accident insurance.
• Employee Assistance Program offering free, confidential support, including legal and financial consultations, counseling services, estate planning, travel assistance, and work-life resources.
• Employee Referral Program bonus.
• Educational Assistance.
• Option to contribute to a 401(k) plan with a flexible loan feature.
• Cash Balance Pension Plan with a company contribution and a guaranteed 4% rate of return.

Tonawanda, NY, is a vibrant community located near Buffalo, offering a rich industrial history and a close-knit community atmosphere. The area provides a high quality of life with access to cultural events, outdoor activities, and excellent educational opportunities.