Project Execution Analyst

Summary of the Position

The Project Execution Analyst is a mid-level role responsible for helping drive consistent, visible, and timely execution of IT projects, enhancement work, and cross-functional delivery commitments. This position supports the Project Execution function by coordinating work across Software Development, Solutions, SQA, Infrastructure, Database, other IT specialized teams, and Operations / Business stakeholders; maintaining accurate project and Jira data; tracking risks, dependencies, and delivery dates; and ensuring project follow-up is clear before issues become delays.

This role is expected to operate with solid independence on assigned projects and workstreams while escalating risks, blockers, scope concerns, and date changes through Delivery & Quality leadership. The position requires strong organization, practical judgment, follow-through, and the ability to translate between technical teams and business stakeholders.

Position Functions

The position will also be responsible for: 

• Project Execution Coordination: Coordinate assigned IT projects, enhancements, production-readiness activities, and cross-team workstreams from intake through delivery, ensuring owners, next steps, due dates, and dependencies are clear.
• Jira Ownership and Data Accuracy: Maintain Jira as the source of truth for assigned work, including accurate issue status, ownership, parent/child relationships, sprint assignment, dependencies, priority, target dates, and supporting documentation.
• Sprint and Delivery Support: Support sprint planning, commitment review, mid-sprint health checks, and end-of-sprint analysis. Help ensure committed work is progressing early enough for development completion, SQA validation, and movement to UAT or sandbox within the sprint where applicable.
• Risk, Dependency, and Date Management: Identify risks, blockers, unclear requirements, resource constraints, and date slippage early. Document impacts, propose practical next steps, and escalate when commitments need leadership visibility or decision-making.
• Stakeholder Communication: Provide concise, accurate updates to technical teams, business partners, PE leadership, and IT leadership. Ensure project status reflects actual execution reality, not just optimistic target dates.
• Meeting Facilitation and Follow-up: Prepare agendas, capture decisions, document action items, follow up on open items, and ensure meetings result in clear ownership and measurable progress.
• Documentation and Decision Tracking: Maintain project documentation, delivery notes, requirements clarifications, implementation considerations, decision logs, and release-related artifacts in the appropriate systems such as Jira, Confluence, SharePoint, and Teams.
• SQA and UAT Coordination: Partner with SQA and business stakeholders to confirm acceptance criteria, testing readiness, UAT expectations, defect handling, and release timing. Help reduce handoff gaps between development, SQA, and business validation.
• Reporting and Metrics: Prepare project, sprint, risk, and execution reports using Jira, Ai Skills, Domo, or other approved tools. Highlight assigned work, completed work, QA/UAT status, blockers, date movement, and items needing decision or confirmation.
• Continuous Improvement: Identify process gaps and recommend improvements to Jira workflows, sprint execution, intake practices, project communication, documentation standards, and delivery tracking.

Knowledge, Skills, and Abilities

Knowledge:

• Project Execution Practices: Working knowledge of project coordination, project controls, action tracking, risk management, dependency management, and delivery reporting.
• Agile and SDLC Practices: Understanding of Agile, Scrum, Kanban, Waterfall, software development life cycle practices, QA testing, UAT, release planning, and production support considerations.
• IT Delivery Environment: General understanding of software development, infrastructure, database, support, automation, and business systems work sufficient to coordinate across technical and non-technical teams.

Skills:

• Communication: Clear written and verbal communication skills, including the ability to summarize complex status, risks, decisions, and tradeoffs for different audiences.
• Organization: Strong ability to manage multiple workstreams, track details, maintain clean follow-up, and keep commitments from drifting.
• Analytical Thinking: Ability to review project and sprint data, identify trends or gaps, and turn information into actionable recommendations.
• Tool Proficiency: Strong working knowledge of Jira and Atlassian products, with the ability to use dashboards, filters, reports, and structured issue data to support execution.
• Collaboration: Ability to work effectively with software developers, SQA analysts, solutions analysts, infrastructure resources, database resources, and business stakeholders.

Abilities:

• Judgment and Escalation: Ability to know when to resolve an issue independently, when to pull teams together, and when a risk or decision must be escalated.
• Follow-through: Ability to drive open items to closure without waiting for repeated direction.
• Adaptability: Ability to adjust to shifting priorities while preserving accurate documentation, clear communication, and delivery accountability.

Additional Skills:

• Jira Discipline: Ability to reinforce Jira hygiene, identify stale or incomplete tickets, and help teams maintain accurate sprint and project data.
• Delivery Awareness: Understanding that sprint success includes development completion, SQA test pass, and readiness for UAT or sandbox when applicable.
• Business Alignment: Ability to understand business priorities, clarify expectations, and ensure the project team is solving the right problem.
• Conflict Resolution: Ability to facilitate productive discussion when priorities, dates, ownership, or scope are unclear or contested.
• Process Improvement: Ability to identify recurring delivery issues and recommend practical improvements that improve transparency and accountability.
• Company-Centric Mindset: Focus on FIG's business needs, stakeholder confidence, delivery credibility, and quality outcomes.

Minimum Requirements

• Bachelor's degree in Information Technology, Business Administration, Computer Science, Project Management, or a related field; equivalent practical experience may be considered.
• Three to five years of experience in project coordination, project execution, business analysis, delivery operations, IT coordination, or a similar technology-focused role.
• Experience working with Jira or another structured work-tracking system in a software, IT, or operational delivery environment.
• Working knowledge of Agile, Scrum, Kanban, Waterfall, SDLC, QA, UAT, and release coordination concepts.
• Strong organizational, analytical, communication, and follow-up skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Ability to manage multiple priorities independently while escalating risks and blockers appropriately.

Preferred Requirements

• Experience in insurance, financial services, MGA operations, or another regulated business environment.
• Experience with Atlassian products, including Jira, Confluence, dashboards, filters, boards, and reporting.
• Experience with Excel, Domo, Ai / ChatGPT / Skills, SharePoint, Teams, or similar collaboration and reporting tools.
• Familiarity with sprint capacity planning, project status reporting, delivery metrics, and post-sprint analysis.
• Certification or coursework in project management or Agile delivery, such as CAPM, PMP, CSM, PSM, or equivalent practical training.
• Experience coordinating QA, UAT, production readiness, release notes, or business validation activities.

Physical Requirements

Must be able to sit and work quietly for extended periods of time, operate a computer, and answer and communicate on a telephone.

Supervisory Responsibilities

• None

Working Conditions

Business-casual fast paced multi-tasking office environment.

Hours of Operations

This position supports our marketing efforts internationally. This position's work hours are Monday through Friday 9am - 5pm, in a hybrid work environment. Our hybrid environment is 3 days within our business-casual office environment. Of these 3 days in the office, Wednesday and Thursday are required, and employees may work from home the other 2 days. Our employees choose their schedule. This position will require occasional weekend work and after-hours follow-up to ensure that all team members can access and utilize systems.