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Project Management - Project Manager

V2Soft

Auburn Hills, MI

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JOB DETAILS
SKILLS
Artificial Intelligence (AI), Business Administration, Business Solutions, Call Centers, Capability Maturity Model Integration (CMMI), Cloud Computing, Community Support, Cross-Functional, Customer Support/Service, Documentation, Fortune 500 Customers, ISO (International Organization for Standardization), Information Technology & Information Systems, Leadership, Nonprofit, Operations Processes, Presentation/Verbal Skills, Project/Program Management, Software Engineering, System Integration (SI), System Operations, Team Lead/Manager, Technical Leadership, Technical Recruiting, Testing
LOCATION
Auburn Hills, MI
POSTED
5 days ago
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!
Please visit us at www.v2soft.com  to know more . 

 
Required Experience & MustHave Skills
Education
  • Bachelor's degree in Business Administration, Information Technology, Project Management, or a related field.
  • Master's degree preferred.
Experience
  • 8+ years of experience managing technology projects and operational programs within customer service or contact center environments.
  • Demonstrated experience managing large scale technology transformations, ideally with system implementations or customer service technology.
  • Background working with or coordinating third party system integrators strongly preferred.
Core Skills
  • Strong understanding of customer service processes and the operational impacts of system changes.
  • Exceptional communication, documentation, and executive level presentation abilities.
  • Proven ability to lead cross functional teams through complex, multi stakeholder programs.
  • High persistence and resilience — able to thrive in a fast paced, urgent, and demanding environment.


V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
 - to view all of our open opportunities and to learn more about our benefits.

About the Company

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V2Soft

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