Project Manager - Advanced

InterSources Inc.

Columbia, SC

JOB DETAILS
SKILLS
Administrative Management, Artificial Intelligence (AI), Asset Management Software, Billing, Budgeting, Business Administration, Business Operations, Business Services, Cloud Applications, Cloud Computing, Consulting, Contract Management, Contract Requirements, Cost Modeling, Cross-Functional, Customer Support/Service, Customer/Client Research, Data Analysis, Documentation, ERP (Enterprise Resource Planning), Enterprise Applications, Follow Through, Frequently Asked Questions (FAQ), Government, Higher Education, ISO (International Organization for Standardization), IT Service Management (ITSM), ITIL (IT Infrastructure Library), Information Systems/Technology IS/IT Administration, Information Technology Consulting, International Electro-Technical Commission (IEC), Internet Security, Knowledge Transfer, Leadership, Legal, Maintenance Services, Metrics, Microsoft Office, Online Marketing, Oracle, Organizational Skills, People Management, Pricing, Privacy Controls, Process Improvement, Process Management, Procurement Management, Procurement Software, Product Costing, Project Management Professional (PMP), Project/Program Coordination, Project/Program Management, Public Administration, Purchasing/Procurement, Quality Assurance, Record Keeping, Reporting Skills, Return on Investment (ROI), ServiceNow, Software Administration, Software Development, Software Distribution, Software License Management, Software Licenses, System Integration (SI), Technical Operations, Time Management, Trend Analysis, User Experience Design (UXD), User Interface Design, Vendor/Supplier Management, Vendor/Supplier Selection, Web Programming
LOCATION
Columbia, SC
POSTED
15 days ago
Job Title: Project Manager - Advanced (Technology Procurement, Software Distribution, and Contract Process Consultant) ( 11294 )
Location: Columbia, SC 29201 (Fully Onsite)
Duration: 4 Months (Possible Extension)
Interview Process: 1 Round Virtual
Candidate location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.

Key Responsibilities
  • Manage and monitor technology procurement, software distribution, fulfillment, service request, incident, enhancement, and contract-related workflow queues.
  • Review procurement requests for completeness and compliance with documented criteria and procedures.
  • Route and track assessments involving accessibility, security, AI, State of South Carolina compliance, and procurement reviews.
  • Coordinate tasks among Service Management, Business Office, Enterprise Applications, contract managers, suppliers, and other stakeholders.
  • Assist customers by identifying missing information, providing guidance on requirements, timelines, and next steps.
  • Support software distribution processes for faculty, staff, students, and departments.
  • Coordinate software licensing, contract establishment, renewals, pricing, billing, budgeting, and procurement activities.
  • Participate in supplier and stakeholder discussions regarding software licensing, contract requirements, fulfillment processes, and procurement reviews.
  • Maintain workflow records, documentation, training materials, FAQs, knowledge articles, and customer communications.
  • Track request status, escalations, renewals, aging items, blockers, and handoffs.
  • Prepare reports, trend analysis, ROI metrics, leadership summaries, and process improvement recommendations.
  • Support knowledge transfer and training activities for permanent staff and newly hired resources.
  • Drive continual service improvement initiatives through stakeholder and customer feedback.
Required Skills
  • 2+ years of experience managing queues, cases, tickets, workflow tools, intake processes, software fulfillment, procurement, contract administration, or service operations.
  • 2+ years of experience interpreting policies, procedures, documented criteria, and process guidance.
  • 2+ years of experience maintaining process documentation, training materials, FAQs, knowledge articles, and customer guidance.
  • 2+ years of experience with procurement, contracts, software distribution, software licensing, service management, compliance, or administrative workflows.
  • 2+ years of experience using Microsoft Office, email/calendar applications, workflow systems, ticketing systems, or service management tools.
  • Strong customer service, communication, organizational, and follow-up skills.
  • Ability to independently manage multiple requests, deadlines, renewals, escalations, blockers, and handoffs in a dynamic environment.
Preferred Skills
  • Experience in Higher Education, Public Sector, or University Technology Operations.
  • Experience with ServiceNow or similar ITSM platforms.
  • Experience with Software Licensing, Software Asset Management, Supplier Management, Procurement Support, or Contract Renewals.
  • Experience with Technology Procurement, Vendor Intake, Software Purchasing, and Cross-Functional Review Processes.
  • Familiarity with Accessibility, Security, Privacy, AI, Legal, Procurement, or State of South Carolina review processes.
  • Experience with budgeting, billing, cost modeling, product-line reporting, ROI analysis, and leadership reporting.
  • Experience supporting continuous process improvement initiatives.
  • Ability to coordinate stakeholders across business, service management, supplier, contract, application, review, and customer teams.
Education
  • Bachelor's degree or equivalent combination of education and relevant experience in Business Operations, Procurement, Service Management, Project Coordination, Customer Service, Contract Coordination, Administrative Workflow Management, or related fields.
  • Preferred: Degree in Business Administration, Information Systems, Public Administration, Communications, Project Management, or related discipline.
  • Preferred certifications include ITIL Foundation, CAPM, PMP, Software Asset Management, or related process/project management training.
About Us:
InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.

About the Company

I

InterSources Inc.

It’s all about harnessing the real power of data. InterSources Inc was founded in 2007 providing intelligent data solutions to clients across industries and geographies.

Over the years, we have built products on Business Intelligence & Big Data platform simplifying and transforming the way business intelligence and real-time data analytics empower Corporations and end-users using Softwares like Tableau, Business Objects, MicroStrategy, etc.

In the process, we have enabled companies to use data analytics to help better understand, predict and influence consumer behavior, identify new market opportunities as they emerge, provide to users the data they need, alert the user when and why key business metrics have changed and enable them to make smart decisions.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2007
WEBSITE
https://www.intersourcesinc.com/