Acute Care, Agile Programming Methodologies, Atlassian JIRA, Budget Management, Business Processes, Capacity Analysis, Case Management, Communication Skills, Contingency Plans, Desktop Administration, Desktop Virtualization, Diversity, Documentation, Industry Standards, Laptop PC, Leadership, MPI, Medicaid, On Call, Operational Improvement, Operational Strategy, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Project Management Certification, Project Management Professional (PMP), Project Planning, Project/Program Management, Purchasing/Procurement, Salesforce.com, Scrum Project Management and Software Development, ScrumMaster, Software Administration, Software Development Lifecycle (SDLC), Surveillance, Team Player, Technical Support, Technical/Engineering Design, Utilization Management