Reporting to the director of Business Technology, the project manager is responsible for managing activities and workstreams across technology projects within a multi-project portfolio. This role owns oversight of day-to-day activities on high visibility projects, manages project timelines, budgets, and resources, and maintains clear communication across internal and with external partners. The project manager is also responsible for administrative tasks related to these activities, including organizing meetings and providing updates on project progress.
RESPONSIBILITIES:
PROJECT MANAGEMENT
Development of project plans, scope, timelines, and budgets.
Track and monitor progress of deliverables against scope, timeline, and budget; provide regular updates and leverage project management tools
Regularly interface with project stakeholders, other project managers, and/or functional managers to identify task assignee(s), prioritization, and due dates
Identify potential issues, blockers, and risks, working with leadership and stakeholders to develop strategies around their management.
Work with Business Technology and Strategic Communications leadership on communications and announcements
Use knowledge of best practices around testing, change management and project close activities to ensure successful handoff and adoption
VENDOR MANAGEMENT
Proactively manage vendor relationships, participate in selection processes, and oversee onboarding
Facilitate license negotiations and renewals in accord with Business Technology leaders
Track key vendor/partner contact information and maintain a list of points of interface
Create, monitor, and maintain a:
ADMINISTRATIVE AND OPERATIONAL
Assist in the creation of deliverables such as business process flows, business requirements, and key learnings
Update documentation and/or resources to support SOPs or critical information for decision making
Schedule meetings, prepare agendas and capture/clean-up/distribute notes or other materials as appropriate
Prepare and maintain project documentation, reports, and presentations
Provide feedback on opportunities to improve project success, optimize processes, or other areas of opportunity
OTHER
Exhibit sensitivity to and respect for diversity in personal, professional, and business relationships on behalf of the Foundation
Seek to use the Foundation's resources in an equitable manner with regard to race, ethnicity, and gender
Demonstrate awareness of and appreciation for the Foundation's mission, values, standards, principles, and programs, drawing on Casey's knowledge management system, intranet, website, staff development sessions and other learning opportunities
The duties listed above are intended as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
QUALIFICATIONS
Bachelor's degree in relevant field such as business administration or information technology and a minimum of five years of experience, or the equivalent combination of education and experience
Experience leading technical projects from within a technology team or as part of a technology department
Experience orchestrating activities, tracking deliverables, managing risks, and monitoring budgets and timelines across concurrent projects or initiatives
Experience working with vendors and managing external partners
PMP Certification desirable
ESSENTIAL SKILLS AND ABILITIES
Project Management: Establishes project goals, milestones, and procedures; defines roles and responsibilities; and acquires project resources. Leads projects, monitoring project progress and managing multiple projects. Able to work simultaneously on multiple projects, tasks, and deadlines. Attention to detail and the self-discipline to work independently, seeking supervision as necessary. Strong administrative and organizational skills.
Communications: Exceptional writing, speaking, and presentation skills, including experience presenting complex technical subject matter to nonexpert audiences and high-level decision makers in a strengths-based and positive manner. Ability to ask appropriate questions as needed.
Equity and Inclusion: Ability to work with people with diverse perspectives and backgrounds to facilitate the strengthening of relationships to pursue shared interests. Comfortable crossing boundaries of race, class, ethnic origin and personal philosophy and the capacity to work effectively with a broad range of constituencies.
Building Relationships: Develops, creates, and sustains professional relationships with internal and external parties; networks with peers and associates to build constructive and supportive relationships; and understands the importance of building strong relationships. Demonstrated flexibility, maturity, and ability to work productively as part of a team and to work with a leadership team of varying professional backgrounds and work styles.
Interpersonal Savvy: Relates well to all kinds of people inside and outside the Foundation; builds appropriate rapport; builds constructive and effective relationships with a focus on collaboration and authentic partnership with a broad range of partners; and uses diplomacy and tact. Ability to work effectively both independently and as part of a diverse interdisciplinary team.
Problem Solving: Is a self-starter and uses rigorous logic and methods to solve difficult problems with effective solutions. Participates constructively in group problem solving, considers alternatives and consequences before making decisions; presents problems and offers solutions.
Computer Skills: Strong proficiency in using the internet to identify resources, communicate with key parties and conduct research. Proficient in applications and tools such as Microsoft Office, Zoom and Asana.
Time Management/Planning: Uses time effectively and efficiently, concentrates efforts on the high priority items; highly organized and detail oriented; capacity to manage competing priorities and tight deadlines; and is flexible and comfortable with multitasking.
Confidentiality: Ability to keep information confidential and use appropriate discretion with sensitive employee-related infor