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Project Management Jobs in Columbia, SC

Project Manager

DP Professionals
  • Columbia, SC
  • Quick Apply
1 day ago

Job Description

DPP is seeking a Project Manager for an opportunity with our client in Columbia, SC.
 
Work location: Onsite in Columbia with possibility of hybrid schedule
Duration: 12 months with possibility of extension
Terms: W2 Contract
Candidate location: Must be a SC resident or willing to relocate to SC prior to starting the role
 
Position Summary:
  • The Project Manager will be the lead for MMIS Medicaid Systems Operational Management.
  • This position will lead teams that support business-critical operations for MCO enrollment, claims and encounter processing and payment and other support functions
  • Our work is very fast paced, and this position will frequently be required to work outside of normal business hours to support releases and unplanned incidents.
  • As most of our team works hybrid, this position will be required to work onsite for no less than 3 days per week.
Responsibilities:
  • Oversee, coordinate, and perform operations and support activities for MMIS, Encounter Processing System, and other supporting systems. To include communication and coordination with vendors, Office of Cyber Security, Enterprise Architecture, etc.
  • Conduct vendor management including monitoring service level agreements.
  • Design and develop desk aides and process flows for new and existing service lines.
  • Train team members to use desk aides, process flows, and ticketing system to perform operational support.
  • Maintain an effective organizational team and motivate diverse staff to accomplish mission critical operations and objectives. These teams provide production support, helpdesk, interface/EDI support, and stakeholder monitoring and user acceptance testing.
  • Oversee incident and issue management. Ensure documentation, tracking, escalation and resolution for all ticket types. Ensure timely resolution of production issues.
  • Identify and mitigate operational issues and ensure decisions and actions are well-documented.
  • Handle internal and external escalations and requests and ensure they are satisfactorily resolved, communicating issues and outcomes to appropriate personnel. Ensure work is assigned appropriately and escalations are resolved in a timely and effective manner.
  • Ensure compliance with security (CMS, SSA, etc.) and monitor all findings and recommendations to completion.
  • Promote workforce engagement and a safe, professional, and productive work environment for all team members
  • Implement, monitor and follow Standard Operating Procedures and alert team when practice differs from SOP.
  • Oversee release management activities stakeholder communication, pre- implementation planning, readiness checks, and post-implementation monitoring.
  • Provide support to change management by performing and coordinating backlog grooming and maintenance and ensuring compliance with appropriate approval gates.
Required Qualifications:
  • Bachelor’s degree in technical, business, or healthcare field. 5+ years of equivalent experience in business/systems analysis and/or computer systems development/modification may be substituted.
  • 3+ years of prior experience managing system operations and or administrative program functions in healthcare environment.
  • 5+ years of experience in project/program management – managing system implementations or enhancements.
  • Ability to provide incident management on call and after hours.
  • Excellent communication skills with staff ranging from frontline to executive management.
  • Ability to manage work and provide guidance.
  • Experience assigning/overseeing team workload.
  • Knowledge of system development lifecycle.
  • Strong documentation and process management ability.
  • Excellent communication skills with staff ranging from frontline to executive management
Preferred Qualifications:
  • Prior experience managing operations of Medicaid Enterprise systems.
  • Ability to make presentations and prepare reports.
  • Knowledge of Medicaid eligibility, enrollment, and MMIS domain concepts.
  • Experience with ticketing software.
  • Experience with writing standard operating procedures for new system implementations.
  • AWS Cloud Certifications.
Authorized US Worker - US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time.
 
Interested? Learn more:
Click the apply button to learn more about this position (#26-01056).
 DP Professionals (DPP) offers a range of compensation and benefits packages to our employees and their eligible dependents. DPP is a certified Woman-owned Small Business Enterprise (WBE and WOSB) with more than 25 years in the staffing industry. EOE/AA/V/D

Numbers & Facts

LocationColumbia, SC

Skills

  • Acceptance Testingunmatched
  • Amazon Web Services (AWS)unmatched
  • Business Analysisunmatched
  • Business Operationsunmatched
  • Business Solutionsunmatched
  • Business Supportunmatched
  • Centers for Medicare and Medicaid Services (CMS)unmatched
  • Change Managementunmatched
  • Claims Processingunmatched
  • Cloud Computingunmatched
  • Communication Skillsunmatched
  • Computer Systemsunmatched
  • Documentationunmatched
  • Electronic Data Interchange (EDI)unmatched
  • Enterprise Architectureunmatched
  • Healthcareunmatched
  • Healthcare Administrationunmatched
  • Help Deskunmatched
  • Incident Managementunmatched
  • Internet Securityunmatched
  • Maintain Complianceunmatched
  • Managed Careunmatched
  • Medicaidunmatched
  • On Callunmatched
  • Operational Supportunmatched
  • Operations Managementunmatched
  • Payment Processingunmatched
  • People Managementunmatched
  • Presentation/Verbal Skillsunmatched
  • Problem Solving Skillsunmatched
  • Procedure Developmentunmatched
  • Process Flowunmatched
  • Process Managementunmatched
  • Production Supportunmatched
  • Project/Program Managementunmatched
  • Release Management/Engineeringunmatched
  • Reporting Skillsunmatched
  • Security Complianceunmatched
  • Service Level Agreement (SLA)unmatched
  • Social Security Administrationunmatched
  • Software Development Lifecycle (SDLC)unmatched
  • Staff Motivationunmatched
  • Standard Operating Procedures (SOP)unmatched
  • System Operationsunmatched
  • Systems Administration/Managementunmatched
  • Systems Analysisunmatched
  • Team Lead/Managerunmatched
  • Time Managementunmatched
  • Vendor/Supplier Managementunmatched

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