Project Manager

About the role

• The Project Manager (PM) will oversee the execution of Helpdesk Support Services for the USCP Office of Information Systems (OIS). The PM will serve as the main point of contact for all technical and administrative matters under the contract, ensuring the delivery of services meets or exceeds the required standards.

Key Responsibilities

• Manage and coordinate all aspects of the Helpdesk and DAS Support services.
• Serve as the primary liaison between the contractor and the USCP’s Contracting Officer’s Representative (COR).
• Oversee project execution, timelines, and resources to ensure compliance with contract requirements.
• Monitor and ensure the quality of service delivery and resolve any performance or operational issues.
• Prepare and submit regular reports and updates to the COR.

Qualifications

• Bachelor’s degree in a related field (e.g., Business Administration, IT Management, Project Management).
• 5+ years of project management experience, including working with government contracts.
• PMP (Project Management Professional) certification preferred.
• Strong communication, leadership, and organizational skills.
• Experience managing helpdesk and IT service contracts is preferred.

Pay:

• Range 

Schedule:

• Monday to Friday

Work Location:

• Office and Remote

 Benefits:

• Medical Health insurance
• Dental Insurance
• 401(k) matching
• PTO
• Professional development assistance