Construction Project Manager
Location: New York City (on-site)
Experience Required: 5+ years construction management (NYC preferred)
Project Type: High-End Residential Renovations
About Chapter
Chapter is a design-build company specializing in high-end residential renovations across New York City, Miami, New Jersey, Westchester, and Connecticut.
We bring architecture, design, construction, and project management together under one integrated team to create a more seamless renovation experience for homeowners.
Our focus is not simply building beautiful spaces. It's delivering projects through structure, communication, accountability, and execution.
The Role
We are hiring a Construction Project Manager to lead renovation projects from pre-construction through final closeout. This is a true ownership role. You will be responsible for driving project outcomes across schedule, budget, quality, and client experience while coordinating homeowners, subcontractors, vendors, designers, and internal teams.
What You'll Own
- Full lifecycle management of residential renovation projects from pre-construction through closeout
- Budget development, estimating, material takeoffs, and cost management
- Project scheduling and day-to-day field coordination
- Management of RFIs, submittals, change orders, permits, and project documentation
- Subcontractor coordination, performance management, and accountability
- Vendor management, procurement support, pricing review, and material tracking
- Sample coordination, approvals, and project logistics
- Weekly project meetings, progress reporting, and stakeholder communication
- Site visits, quality control, punch lists, and project closeout
High-Touch Client Service
A significant part of this role is managing homeowner relationships.
You will be expected to build trust, communicate proactively, manage expectations, navigate difficult conversations, and deliver a polished client experience throughout the renovation process.
Success in this role requires both strong construction management skills and strong client management skills.
What Matters
- You can take ownership and drive projects forward without constant supervision
- You communicate clearly with clients, subcontractors, vendors, and internal teams
- You remain organized under pressure and maintain control of details
- You know how to solve problems and keep projects moving when conditions change
- You understand the realities of NYC construction, permitting, logistics, scheduling, and occupied residences
- You are comfortable moving between field operations and office responsibilities
- You are confident managing homeowner expectations throughout a complex renovation project
- You take responsibility for outcomes, not just tasks
Qualifications
- 5+ years of construction project management experience
- NYC construction experience strongly preferred
- Experience managing residential renovation projects
- Background in Construction Management, Architecture, Engineering, or a related field
- Experience managing budgets, schedules, subcontractors, and project documentation
- Strong understanding of construction sequencing and field operations
- Proficiency in Microsoft Office
- Proficiency in AutoCAD and Revit preferred
- Strong written and verbal communication skills
- Ability to manage multiple projects simultaneously
- Experience in client-facing environments with a strong emphasis on customer service and relationship management
Technology & AI
- Comfortable using AI tools (ChatGPT, Claude, Copilot, or equivalent) as a real part of daily work — not occasionally, and not as a novelty
- Curious and open-minded approach to emerging technology; sees AI as a multiplier rather than a threat
- Strong software proficiency and general computer literacy; picks up new platforms quickly without hand-holding
- Organized in digital environments — files, communications, and workflows managed clearly and consistently
Why Join Chapter
- Work on high-end residential projects throughout the NYC market
- High level of ownership and autonomy
- Direct exposure to leadership and decision-making
- Opportunity to grow within a rapidly scaling design-build company
- Collaborative environment focused on execution, accountability, and continuous improvement
Important
This is not a project coordinator role.
You are responsible for outcomes: schedule, budget, quality, and client experience.
If you enjoy ownership, accountability, problem-solving, and building exceptional projects, we'd love to hear from you.
Compensation
- Base Salary: $85,000–$125,000 annually, depending on experience
- Performance-based bonus opportunities
- Commuter benefits
- Career growth opportunities within a growing organization
Benefits
- 15 days PTO annually, increasing with tenure
- 5 paid sick days annually
- 11 paid company holidays
- Medical, dental, and vision insurance
- Chapter pays 75% of employee health insurance premiums
- 401(k) retirement plan