Project Manager - D365

Job title: Project Manager - Microsoft Dynamics 365 (D365) CRM Support

Work Location with Zip code: Richardson, TX 75082 - Onsite

Duration of the project: 11+ Months

Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview

Must have skills:

Project Management

D365 Project Support

D365 CRM

Detailed Job Description:

Experience in Enterprise application support and Hypercare Microsoft Dynamics Oracle SAP etc.

Incident Problem Management: Monitor and prioritize support tickets.

Ensure timely resolution of critical issues and escalate when necessary.

Team Coordination between offshore and onshore across the cross functional teams working in project.

Assign tasks to support engineers and track progress.

Facilitate communication between technical teams and business stakeholders.

Change Request Management

Minimum years of experience: 12-15 years

Education: Bachelor''s or Master of Engineering

The top 3 responsibilities would expect the Subcon to shoulder and execute:

Project Management

D365 Support

Team communication