Project Manager -Digital Experience Management Sitecore

Project Manager / Business Analyst - Sitecore (Pharma Digital Platforms)

Client: Leading Life Sciences / Pharma Organization

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Role Overview

We are seeking a Project Manager / Business Analyst to lead and drive Sitecore-based website development and digital experience initiatives for a global pharma client. The role requires strong stakeholder management, cross-functional coordination, and experience operating within regulated (GxP/MLR-aware) environments.

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Key Responsibilities

Program & Project Management

• Lead end-to-end delivery of Sitecore website development and enhancement programs
• Define project scope, timelines, milestones, and deliverables
• Manage risks, dependencies, and change requests across onshore and offshore teams
• Ensure alignment with enterprise IT standards, security, and compliance requirements

Business Analysis & Requirements

• Partner with business stakeholders (Marketing, Medical, Regulatory) to gather and refine requirements
• Translate business needs into functional specifications, user stories, and acceptance criteria
• Support MLR review process readiness and ensure compliance with pharma content governance

Stakeholder Management

• Act as a single point of contact across:
• Client IT organization
• Business teams (Brand, Digital, Medical Affairs)
• Creative & digital agencies
• Offshore Sitecore development teams
• Facilitate workshops, sprint ceremonies, and executive updates

Delivery & Execution

• Work closely with Sitecore developers, architects, and QA teams to ensure quality delivery
• Drive Agile/Scrum execution (backlog grooming, sprint planning, demos)
• Ensure content migration, personalization, and DAM integrations are delivered effectively

Quality & Compliance

• Ensure adherence to pharma regulatory standards (GxP, MLR workflows)
• Support UAT planning, execution, and sign-off
• Maintain documentation for audit readiness

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Required Skills & Experience

Functional & Domain

• 8-12 years of experience in digital/web delivery roles, with at least:
• 3+ years in pharma/life sciences
• 3+ years working on Sitecore (or similar CMS platforms like Adobe Experience Manager)
• Strong understanding of:
• Digital marketing ecosystems (CMS, DAM, personaliza tion, analytics)
• Pharma content lifecycle and MLR review processes

Technical & Delivery

• Hands-on experience with:
• Sitecore platform (content, personalization, workflows)
• Agile / Scrum methodologies
• Integration with APIs, DAM systems, and analytics tools

Stakeholder & Communication

• Proven ability to manage complex, cross-functional stakeholder environments
• Strong facilitation and communication skills (business + technical audiences)
• Experience working with distributed (onshore/offshore) delivery models

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Preferred Qualifications

• Experience with Sitecore XP/XM Cloud
• Familiarity with Veeva Vault PromoMats / MedComms ecosystems
• Exposure to AWS/Azure-hosted digital platforms
• Certification in PMP, Scrum, or Business Analysis (CBAP)

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Key Success Factors

• Ability to bridge business and IT seamlessly
• Strong ownership mindset with delivery accountability
• Comfort operating in a regulated, fast-paced environment
• Proactive issue resolution and stakeholder alignment

Education

Bachelor's degree

Salary Range: $125000 - $135000 a year

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