Atlassian JIRA, Best Practices, Business Strategy, Communication Skills, Consulting, Continuous Improvement, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Customer/Client Research, Delivery Management, Department of Health and Human Services, Detail Oriented, Government, Health Education, Information Technology & Information Systems, Leadership, Legal, Medical Genetics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Military, Multitasking, Operational Improvement, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project Management Certification, Project Management Professional (PMP), Project Management Software, Project Tracking, Project/Program Management, Resource Management, Risk Management, Team Player, Technical Operations, Time Management, Training/Teaching, Writing Skills