Project Manager Enterprise PMO

The Project Manager, Enterprise PMO is responsible for leading complex, cross-functional initiatives that support key strategic priorities across 1-800-FLOWERS.COM, Inc.

This role partners with teams across the organization to plan and execute enterprise projects, establish clear timelines and deliverables, manage risks and dependencies, facilitate effective decision-making, and ensure initiatives remain aligned with business objectives.

The ideal candidate brings strong project management experience within a complex, consumer-focused organization and has demonstrated success leading initiatives across multiple business functions. This individual will be a strong communicator and collaborative partner who can effectively engage stakeholders at all levels of the organization while driving projects from planning through successful delivery.

Key Responsibilities

• Lead complex, cross-functional enterprise projects from planning through execution and delivery.
• Develop and maintain comprehensive project plans, timelines, milestones, deliverables, dependencies, and action plans.
• Translate strategic business priorities into clear project objectives, workstreams, ownership, and execution plans.
• Coordinate initiatives across functions including Marketing, Product, Merchandising, Operations, eCommerce, Technology, Finance, and other business areas.
• Monitor project progress and proactively identify risks, issues, dependencies, and resource constraints.
• Partner with stakeholders to develop mitigation strategies and resolve project roadblocks.
• Facilitate cross-functional project meetings and ensure clear ownership, accountability, and follow-through on commitments.
• Build strong relationships with project sponsors, business leaders, and cross-functional stakeholders.
• Effectively manage competing priorities and facilitate alignment across teams with differing business objectives.
• Prepare clear and concise project updates, dashboards, presentations, and other materials for senior and executive leadership.
• Communicate project status, risks, dependencies, decisions, and recommendations to key stakeholders.
• Support the continued development and improvement of Enterprise PMO processes, governance, reporting, templates, and project management practices.
• Apply project management best practices while adapting approaches based on business and project needs.
• Partner effectively with both business and technical teams to support successful end-to-end project delivery.
• Support change-management activities associated with enterprise initiatives and new ways of working.
• Identify opportunities to improve project execution, collaboration, visibility, and overall effectiveness.