Project Manager, Enterprise Systems Training & Transition

Posting Details

Posting Details

Business Title Project Manager, Enterprise Systems Training & Transition Posting Category IT/Technology Salary Grade 08T Salary Plan Professional Staff - SEIU Hiring Range /Pay Rate Department Information Services & Technol Department Description Position Location Main Campus FTE 1.0 Job Summary

Supports Cleveland State University's (CSU) enterprise application training, organizational readiness, user adoption, knowledge management, and business process support initiatives related to CSU Compass and other CSU administrative systems. Serves as a key resource for the development, delivery, evaluation, and continuous improvement of training programs supporting enterprise technology solutions. Supports implementation, optimization, and decommissioning readiness efforts, facilitates knowledge transfer, and contributes to change management activities that promote successful adoption of CSU systems. Collaborates with stakeholders across the university to support enterprise system initiatives and user readiness. Performs other related duties as assigned.

Minimum Qualifications

• Bachelor's degree preferably in education, business, information systems, communications, or related field.
• Four (4) years of professional experience in major system implementations.
• Project management experience preferably in a mid-sized to large organization.
• Experience creating instructional materials and user documentation, facilitating presentations, workshops, or training sessions.
• Experience coordinating projects or programs involving multiple stakeholders.

Preferred Qualifications

• Master's degree in education, organizational development, instructional design, business, or related field.
• Experience supporting ERP systems.
• Experience with organizational change management initiatives.
• Experience developing multimedia and online learning content.
• Experience in higher education.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of ERP systems.
• Strong presentation and facilitation skills.
• Strong written and verbal communication and content development skills.
• Strong organizational and project coordination skills.
• Ability to communicate technical concepts in business-friendly language.
• Ability to build collaborative relationships across departments.
• Ability to assess training needs and evaluate learning effectiveness.
• Ability to manage multiple priorities and deadlines.
• Ability to support organizational readiness and user adoption efforts.
• Commitment to customer service and continuous improvement.

Requisition Number PT0703968S Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting Special Instructions to Applicants Applicant Instructions

Offer of employment is contingent on satisfactory completion of the University's verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.

Hours per week 40 Work Schedule Advertising Copy Full Time/Part Time Full Time Posted Date 09/28/2026 Close Date/Application Deadline Open Until Filled Yes Review Begins 10/09/2026 Tentative Start Date

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • How did you hear about this employment opportunity?

• Public Job Posting

• Internal Job Posting

• Agency Referral

• Advertisement/Publication

• Personal Referral

• CSU Website

• Other

• • If you selected 'Public Job Posting" or "Other" please provide source.

(Open Ended Question)

• • I have Four (4) or more years of professional experience in major system implementations.

• Yes

• No

• • I have experience creating instructional materials and user documentation, facilitating presentations, workshops, or training sessions.

• Yes

• No

• • Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.

• Yes

• No

• • Are you able to perform the essential functions of this position with or without reasonable accommodation?

• Yes

• No

Application Documents

Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application