Project Manager

Business:         Fortress Perimeter Solutions

Reports To:      Channel Sales Manager – Public Agencies & Residential

FLSA Status:     Exempt

Location:         Garland. TX or remote within region

OVERVIEW

The Project Manager will serve as a project coordination point for customer initiatives, orders, and internal cross-functional activities. The Project Manager will help manage timelines, communicate project status, align internal stakeholders, and ensure a smooth execution of customer-related projects from opportunity through completion.

This role will be responsible for calling on and coordinating sales efforts nationally with distributors, contractors, builders and other applicable decision makers. The primary purpose of this role is to serve as a liaison to support sales goals through interaction via email and phone, coordination of efforts with outside sales representatives and Fortress distributors.

The Project Manager will be the voice of the customer by providing information in areas such as product knowledge and selling, technical information, installation, and order placement. This position must be able to support typical business hours across an assigned region.

OUR PURPOSE STATEMENT

Build and invest in businesses that positively impact the world.

OUR NICHE

Fostering and developing products, solutions, and systems.

OUR CORE VALUES

Lead with Positivity and Respect – We foster trust, optimism, and respect in every interaction.

Compete as a Team – We foster collaboration and teamwork, knowing we win together.

Innovate with Purpose – We create bold, lasting solutions that make a real impact.

Inspire Growth – We fuel the growth of people, businesses, and brands through bold ideas and relentless execution.

Own It and Deliver Value – We take responsibility, act with clarity, and ensure our work creates real impact.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Build and maintain a qualified sales pipeline by identifying target distributors, contractors, builders, developers, and other potential customers within assigned markets and strategic verticals.
• Conduct outbound prospecting through phone, email, industry events, referrals, and market research to generate new opportunities and expand Fortress Fence product adoption.
• Qualify, distribute, and coordinate inbound leads, ensuring timely follow-up, clear ownership, and consistent progression through the sales process.
• Serve as a primary point of coordination for customer projects and sales-driven initiatives, managing multiple opportunities and projects simultaneously from initial engagement through order execution.
• Coordinate cross-functionally with Field Sales, Customer Experience, Operations, Marketing, Product, and Supply Chain teams to ensure smooth project execution and on-time delivery.
• Partner with Field Sales and Channel Sales leadership to develop account plans, prioritize target customers, schedule customer meetings, and advance qualified opportunities toward conversion.
• Meet or exceed sales goals by supporting the growth of Fortress Fence products through distributor and contractor channels, utilizing a pull-through, consultative sales approach.
• Participate in regional conference calls, meetings, and trade shows, and provide regular activity and project reporting to the Channel Sales Manager.
• Maintain accurate customer, sales, and project documentation in CRM and internal systems, while identifying opportunities for continuous process improvement.
• Perform other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• None

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

Achievement Focus – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals.

Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delay, or unexpected events.

Attention to Detail – Demonstrates thoroughness in accomplishing a task through concern for all the areas involved; carefully monitors the details of own and others’ work to ensure accuracy and quality; plans and organizes time and resources efficiently; completes all work according to procedures and standards.

Business Acumen – Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

Communications – Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Consultative Selling – Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meets customer objectives; manages and documents sales process.

Continuous Learning – Assess own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Cooperation – Establishes and maintains effective relationships; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Customer Focus – Identifies and prioritizes customer needs and recognizes constraints; responds promptly to customer needs; seeks to find out more about customers and provide a better product or service; adopts professional approach to customers; is reliable and delivers on promises.

Dependability – Follows instructions; responds to management direction; takes responsibility to own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternative plan.

Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Project Management – Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.

Sales Skills – Achieves sales goals; overcomes objections with persuasion and persistence; initiates new contracts; maintains customer satisfaction; maintains records and promptly submits information.

Technical Expertise – Effectively applies technical knowledge to solve a range of problems; develops solutions to problems that cannot be solved using existing methods or approaches; is sought out to provide advice or solutions in the area of expertise; keeps informed about current developments in the area of expertise.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Additional Requirements

• Minimum 3-5 years of relevant experience in the construction or building industry.
• Experience in inside sales, customer coordination, project management, or order management preferred.
• Excellent interpersonal, written and verbal communication skills.
• Strong organizational and follow-up skills with the ability to manage multiple priorities.
• Ability to design and execute a sales plan while coordinating customer projects.
• Driven personality with a “winning” attitude.
• Must be a team player with dedication to Fortress Perimeter Solutions’ success.
• CRM experience.
• Bilingual a plus.

Certificates/Licenses/Registrations:

• None

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a professional office environment. This role routinely uses standard office equipment.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand; talk, hear, and use hands and fingers. Specific vision abilities required by this job include close vision requirements. Light to moderate lifting is required.

ACKNOWLEDGEMENTS: The above job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change based on organizational needs and other factors.