PROJECT MANAGER

Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview:

General Summary:

Provides day-to-day project management and technical support for all Dollar General’s refrigeration needs. Manages refrigeration suppliers and other national account vendors to deliver equipment which will support DG sales growth strategies, initiatives, and sustainability goals. This position will also track project completion, budgets, and deliver accountability when necessary so each New and Remodel project will compliment Dollar General with another trouble-free store to Serve Others.

Job Details:

Duties & Responsibilities:

 

• Responsible for refrigeration deliveries to support all New Store and Remodel projects:
  • Day-to-day activities will include planning the delivery of Coolers, Freezers, and other equipment by evaluating supplier capabilities and schedules.
  • Collaborate with Construction Project Managers and Remodel Project Coordinators to support each project completion (ex. 1,000 New, 2,000 Remodels annually). This is accomplished through emailing project details to vendors and cross-functional team members.
• Project/Program Management:
  • o Manages various initiatives and special projects which require the addition, removal, or replacement of refrigeration equipment. This is done for a number of reasons such as produce cooler additions, beer cooler additions, freezer replacements… etc. Management for these types of projects include: writing a scope of work, requesting quotes from suppliers, developing a business case, establishing a budget, and scheduling.
• Cross-functional support (A&E, Building Systems, Store Planning, Construction, Store Facilities):
• • Provides technical support for refrigeration and HVAC as it relates to existing store needs. This will include problem solving for existing equipment, parts and software to strengthen response times and corrective measures to support open stores.
  • Research identified refrigeration issues in stores and equipment that are causing concern for the organization and propose/implement corrective measures. This may involve research, process development and implementation.
  • Provides Maintenance and Warranty direction for all refrigeration equipment to the Facilities Team.
  • Serve as the department liaison / subject matter expert to evaluate current workflows, processes, and systems, partnering closely with cross-functional teams to gather insights, assess effectiveness. Proactively identify opportunities to enhance efficiency, and improve overall process & performance, while also developing and implementing new processes or systems where gaps exist.
• Manages Cost & Budget Adherence:

o Determines the most cost-effective strategy to deliver Dollar General’s refrigeration needs. Works with procurement to acquire costs based on projected volumes and establishes a budget. Reviews and approves invoices. Delivers accountability when equipment failures occur or schedules are missed. 

• Innovation and future planning:
• • Provide guidance and develop a roadmap to meet Dollar General’s environmental goals through innovative thinking and collaboration with suppliers. This position will assist Dollar General with navigating government and state regulations with respect to energy consumption and refrigerants

Knowledge, Skills and Abilities (KSAs):

• Proven process management skills with a heart for customer service. Strong ability to research, read, interpret, understand, and apply industry standards and specifications.
• Demonstrated business savvy to build cross-functional team alignment, commitment, and accountability for delivering results.
• Proven tactical and thought leadership for dealing with complex and challenging business situations solved through fact-gathering, innovation, and sound decision-making.
• Professional interpersonal and high impact influence skills resulting in an ability to effectively communicate, coordinate, align, and collaborate with a diverse set of internal and external project stakeholders.
• Ability to understand and anticipate the needs of the customer and deliver outstanding service balanced with functional expertise.

Qualifications:

Work Experience &/or Education:

• Bachelor’s degree (preferred degrees, construction management, engineering, business) and / or 3-5 years of relevant experience.
• Experience in grocery and / or retail sector is a plus.
• Previous experience with HVAC or refrigeration is a plus but not required. Strong project management skills, with a great customer service attitude is a must.
• Thorough knowledge of Microsoft Office suite of tools and working knowledge of project management tools.